CLINICAL INFORMATICS SPECIALIST

Socket.dev; Paris (IL); On-site; USD 37,000 - 59,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Plan

HSA with company match

Paid Vacation

Sick Leave

Paid Holidays

Job summary

Horizon Health in Paris, IL is seeking an EHR support specialist to assist physicians, nurses and clinic staff. The role is on-site in a rural health setting, focused on implementing and maintaining the electronic health record to improve workflow and patient care.

You will respond to end-user requests, train providers, and collaborate with software vendors to ensure regulatory compliance and interoperability.

Qualifications

• Associate degree or equivalent in nursing or informatics.
• 3–5 years of direct patient care experience using an EHR.
• Familiarity with Athena EHR preferred.
• Strong communication and customer service skills.

Responsibilities

• Supports the EHR for physicians, nurses, and other providers.
• Evaluates, implements, and maintains EHR systems.
• Responds to end-user assistance requests promptly.
• Trains staff with adult learning principles during onboarding.
• Ensures regulatory alignment with Meaningful Use and interoperability.
• Assists in developing EHR policies and procedures.

Skills

Athena EHR

Patient care

EHR troubleshooting

Healthcare software

Communication skills

Education

Associate degree or equivalent

BSN/Bachelor of Science in Nursing

Tools

HTML

Excel

Adobe editing

PNG graphics

Job description

*THIS ROLE IS ON SITE AND NOT REMOTE*

Horizon Healthis a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors.

Position Summary:

Provides support for our electronic health record (EHR) to Physicians, Nurses, and all other healthcare providers. Assists in the evaluation, implementation, and maintenance of the EHR using the knowledge and skills of clinical practice. Provides technical resource assistance along with clinical innovation for the hospital and clinic. Responds promptly to assistance requests from end users.

Essential Functions (Responsibilities/Accountabilities):

• Preferred previous experience with clinical application installation and end user support and training
• Applies critical thinking skills to troubleshoot system variants
• Champions the redesign of clinical workflow and processes essential for the adoption of new technology and seeks solutions that optimize system performance and enhance technology utilization for providers and clinical staff
• Provides and/or supports training, taking into consideration variation for adult learning styles, while onboarding providers and staff
• Ensures product enhancement education is provided with future release content for current electronic healthcare solutions
• Provides knowledge in achieving regulations of Meaningful Use as well as other facility quality programs that interact with documentation of clinical services (promoting interoperability)
• Facilitates the development and maintenance of clinical order sets and electronic forms utilized in the hospital or clinic
• Actively communicates with software vendors to ensure customer needs are met
• Utilizes project management skills by organizing time, people, resources, and tasks to achieve the overall goal in other facility initiatives assigned as projects
• Proactively seeks user feedback and questions in support of EHR utilization
• Participates in the development and testing of application functions to meet facility needs.
• Assists in the development of EHR user related policies and procedures

The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital’s goals and objectives.

Position Requirements:

• Associate degree or equivalent
• 3-5 years of direct patient care experience utilizing an HER
• Flexibility of availability, ensuring support for end users is available when needed
• Proficient with development and troubleshooting of clinical software
• Demonstrated ability to be self-directed with excellent organizational, analytical, and interpersonal skills
• Excellent communication and customer service skills
• Ability to establish and maintain relationships with care providers of all levels and work effectively within team dynamics

Position Preferences:

• BS/BA in Nursing or related informatics field
• Previous experience and knowledge of EHR software, specifically Athena
• Previous work experience in a clinical informatics role
• Knowledge of quality regulations, specifically related to promoting interoperability
• Experience with hypertext markup language (HTML), Excel (spreadsheets/pivot tables/data analysis), Adobe editing and creating portable network graphic (PNG) documents

Pay Range:

Pay ranges from $26.688/hour to $42.740/hour for an RN (rate of pay is based on applicable years of experience)

Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays.