Clinical Implementation Specialist

Masimo Medical Technologies (Malaysia) Sdn. Bhd.; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Job summary

Masimo Medical Technologies (Malaysia) Sdn. Bhd. seeks a Clinical Implementation Specialist to coordinate on-site activities and support during hospital implementations. You will educate staff, assist with product delivery, and ensure a smooth transition to Masimo technology.

The role requires 2+ years of experience, with preferred candidates holding a Registered Respiratory Therapist or RN, and willingness to travel overnight at least 75% of the time.

Qualifications

• This role requires strong communication and organizational abilities.
• Must be able to work independently and solve problems.
• Overnight travel of 75% or more is required.
• Must meet state/professional licensing requirements.

Responsibilities

• Coordinate on-site activity during implementations.
• Educate hospital staff on Masimo products.
• Assist with product delivery to hospital units and decommissioning.
• Collaborate with Clinical Lead on education and installation plans.
• Ensure deliverables are completed on time.

Skills

Exceptional communication

Interpersonal skills

Organizational skills

Independent work

Problem solving

PC literacy

Microsoft Office

Education

Registered Respiratory Therapist or RN preferred

Tools

Microsoft Office Suite

Job description

Job Summary:

The Clinical Implementation Specialist primary focus is assisting in the coordination of the on-site activity at implementations. The Clinical Implementation Specialist is a proactive member of the Masimo Implementation Team and works in partnership with internal and external customers. This role is responsible for the overall success of inventory distribution as well as assisting with clinical user training and support during the implementation of Masimo.

Duties & Responsibilities:

• All tasks identified in the Clinical Implementation Specialist role.
• Collaborate with Clinical Lead on education and installation plan.
• Educate hospital staff on Masimo products and devices.
• Support installations by delivering products to hospital units, follow up education and decommission of devices.
• Ability to perform Inventory Management role.
• Acquire the knowledge and become an expert of Masimo technology and products.
• Coordinate the equipment needs of the implementations with Masimo Corporate headquarters.
• Coordinate with the health care facility and OEM partners to provide a successful transition to Masimo Products
• Drive the process to ensure deliverables are completed on time.
• Present a positive/professional image reflective of the Masimo Corporation
• Additional duties as assigned.

Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

• Minimum of 2 years’ experience.
• Exceptional written, oral, and interpersonal skills.
• Must be PC literate, ability to use Microsoft Office Suite programs.
• Excellent organizational skills.
• Ability to work independently.
• Independent problem-solving skills.
• Overnight Travel is required (75% or more).
• Must meet current state and/or professional license requirements.

Preferred Qualifications:

• 5+ years critical care or related clinical experience.
• Leadership experience.
• Track record of coordinating with multiple key stakeholders to deliver results.
• Registered Respiratory Therapist or Registered Nurse.

Education:

Registered Respiratory Therapist or Registered Nurse preferred.

Compensation

The anticipated salary range for this position is $75,000- $95,000 plus benefits.Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience. This position also qualifies for up to 10% annual bonus based on Company, department, and individual performance.

Physical requirements/Work Environment

This position primarily works outside of a traditional office environment, making frequent customer contact daily. It requires frequent sitting, standing, walking, and lifting (must be able to lift a minimum of 50 pounds). Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Must have a valid Driver’s license with a driving record that meets company’s insurance requirements.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.