Clinical Sales Specialist II

Masimo Medical Technologies (Malaysia) Sdn. Bhd.; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid maternity leave

Flexible Spending Accounts

Pet Insurance

Job summary

Masimo Medical Technologies Malaysia Sdn. Bhd. is seeking a Clinical Specialist II to support Masimo products in large hospital systems.

The role focuses on maintaining customer relationships with clinicians and key stakeholders within a high-demand clinical environment. This advanced position works with Masimo’s Clinical Team and cross-functional partners. The candidate will consult on workflow solutions, lead on-site implementations, and pursue opportunities to expand Masimo solutions while

Qualifications

• Minimum of 5 years’ experience.
• Must hold current state license requirements (where applicable).
• Excellent written, oral and interpersonal skills.
• Independent problem solving and strong organizational abilities.
• Ability to travel extensively (50%+).

Responsibilities

• Consult with healthcare partners to identify cost-effective care solutions using Masimo products.
• Collaborate with Account Manager to support customer initiatives.
• Provide advanced troubleshooting and product support.
• Lead on-site implementations and project-based clinical work.
• Identify opportunities to expand Masimo solutions and meet sales objectives.

Skills

Interpersonal skills

Communication

Independent problem solving

Travel readiness

Education

Registered Respiratory Therapist or RN

Tools

PC literacy

Job description

Job Summary

The Clinical Specialist II is an advanced level position with a primary focus in large hospital systems. The Clinical Specialist II is responsible for supporting Masimo Products and maintaining customer relationships with a variety of clinicians and other key stakeholders. The Clinical Specialist II is a proactive member of the Masimo Clinical Team and works in partnership with internal and external customers. This is an advanced level role.

Duties & Responsibilities

The Clinical Specialist II is responsible for all of the job duties of a Clinical Specialist plus the following:

• Consults with healthcare partners and skilled clinicians to identify solutions that consistently deliver optimal care at a lower cost through automating patient management across the continuum of care with Masimo products, measurements, and data.
• Works with Masimo Account Manager to develop and execute a strategy to support the customer’s strategic initiatives.
• Consults on workflow solutions to minimize disruption and maximize efficiency.
• Uncover opportunities to expand Masimo solutions.
• Work with account manager to meet territory sales objectives.
• Develops and maintains an on-going partnership with Masimo customers to meet or exceed their expectations with a primary focus in large hospitals or health systems.
• Ability to prioritize and plan independently, as well as with sales and CS team members to meet the goals of the company and attain customer satisfaction/loyalty.
• Provides advanced troubleshooting and product support.
• Overnight Travel is required (50% or more).
• Performs the Project Management Role, Lead Clinical Specialist Role, or Clinical Specialist Resource Role for on-site implementations, evaluations and additional projects.
• Performs special projects as requested.
• Additional duties as assigned.

Minimum & Preferred Qualifications and Experience

Minimum Qualifications

• Minimum of 5 years’ experience.
• Exceptional written, oral and interpersonal skills
• Must be PC literate
• Excellent organizational skills
• Ability to work independently
• Independent problem solving skills
• Ability to travel extensively
• Must meet current state and/or professional license requirements

Preferred Qualifications

• At least 2 years’ critical care or related clinical experience.
• Leadership experience.
• Track record of creating close client relationships and looked upon by customers as a trusted advisor.
• Registered Respiratory Therapist or Registered Nurse.

Education:

Registered Respiratory Therapist or Registered Nurse preferred.

Compensation:

The anticipated salary range for this position is $85,000-$120,000 plus benefits. Actual salary placement within this range depends on a variety of factors, including skills, education, and professional experience. In addition, this position is also eligible for variable compensation of up to $20,000, based on achievement of 100% of annual sales objective.

Masimo offers benefits such as Medical, Dental, Vision, Life/AD&D, Disability Insurance, 401(k), Vacation, Sick, Holiday, Paid Maternity Leave, Flexible Spending Accounts, voluntary Accident, Critical Illness, Hospital, Long-Term Care, Employee Assistance Program, Pet Insurance. All benefits are subject to eligibility requirements.

Physical requirements/Work Environment

This position primarily works outside of a traditional office environment, making frequent customer contact on a daily basis. It requires frequent sitting, standing, walking and lifting (must be able to lift a minimum of 50 pounds). Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Must be able to travel extensively (both domestically and locally), so the ability to operate a motor vehicle and maintain a valid Driver’s license is required. Must have a valid Driver’s license with a driving record that meets company’s insurance requirements. The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.