Clinical Imaging Training & Go-Live Specialist

Sectra; Shelton (CT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

401K matching

Parental leave

Comprehensive training & development

Job summary

Sectra is seeking an Application Specialist in healthcare IT to train customers on Sectra applications and provide go-live support. The role emphasizes clinical imaging experience, teaching, and strong customer engagement, with extensive travel to healthcare sites.

This is a hands-on career launchpad within our Customer Operations team. The position requires 5+ years as an imaging technologist and a passion for mentoring, with opportunities for growth across Sectra’s healthcare technology

Qualifications

• 5+ years’ experience as an imaging technologist (CT, MRI, Ortho, Cardiology, Breast Imaging, Analytics).
• Experience leading or managing a team in a clinical setting.
• In-depth knowledge of PACS systems and healthcare interoperability standards.
• Fluent English with excellent communication and presentation skills.
• Willingness to travel up to 80% to customer sites.

Responsibilities

• Conduct workflow analysis and customize application training to meet the unique needs of each customer
• Plan, schedule, and deliver web-based and on-site training for healthcare professionals, ensuring they have the skills to optimize the use of our solutions
• Provide remote diagnostic support for technical, clinical, and end-user challenges using cutting-edge remote access technologies
• Organize and manage go-live support for new customers, ensuring a smooth transition
• Serve as a clinical expert and support project teams and customer success initiatives
• Develop and refine training processes to enhance customer understanding and satisfaction
• Foster strong relationships with internal teams and customers, ensuring a positive and cohesive company image
• Continuously innovate and improve training methodologies and technical support practices
• Travel frequently to customer sites (up to 80% travel) as required

Skills

Imaging technologist experience

Team leadership

PACS knowledge

Healthcare interoperability standards

Training & teaching

English fluency

Education

Bachelor’s or Master’s degree in a relevant field

Tools

PACS systems

Job description

Sectra is seeking an Application Specialist in healthcare IT to train customers on Sectra applications and provide go-live support. The role emphasizes clinical imaging experience, teaching, and strong customer engagement, with extensive travel to healthcare sites.

This is a hands-on career launchpad within our Customer Operations team. The position requires 5+ years as an imaging technologist and a passion for mentoring, with opportunities for growth across Sectra’s healthcare technology