Clinical Home Care Navigator

Trinity Health; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Disability insurance (short/long-term)

403(b) retirement plan with employer (

Generous paid time off + 7 paid major

Tuition reimbursement up to $5,250/yr

Mileage reimbursement

Comprehensive onboarding and oriented

Job summary

Trinity Health At Home – Michigan is seeking a Clinical Home Care Coordinator in Grand Rapids and Muskegon. You will facilitate referrals from the acute care setting, educate acute care staff about homecare/hospice services, and may participate in business development for expansion or new programs.

You will coordinate care for patients returning home, review medical records, obtain orders, and ensure timely follow-up. Competitive benefits and supportive leadership are provided.

Qualifications

• Bachelor’s degree or equivalent level of experience required.
• Graduate of an approved clinical education program and current clinical license in the state of employment preferred.
• Minimum of two years’ experience in acute care setting, customer service, sales/marketing or relevant experience.
• Must have a current driver’s license and reliable transportation to work site.
• Strong oral and written communication skills and adherence to ethics and compliance.

Responsibilities

• Maintains daily contact with case managers, discharge planners, and units to ensure timely follow-up for referred patients.
• Interacts with healthcare team members to answer questions about homecare/hospice and community services.
• Coordinates care for clients going home from the hospital who choose the agency’s services.
• Reviews hospital medical records and copies portions for transmission as needed.
• Documents initial assessment of homecare needs and potential service plan per agency policy.
• Arranges service according to admission criteria, client needs, and preferences.
• Obtains physician orders for initiation of homecare/hospice services per policy and regulations.
• Uses interview, observation, and evaluation to assess clients and recommends appropriate services.

Skills

Oral and written communication

Customer service

Education

Bachelor’s degree or equivalent

Graduate of an approved clinical education program and current clinical license preferred

Job description

Trinity Health At Home – Michigan is seeking a Clinical Home Care Coordinator in Grand Rapids and Muskegon. You will facilitate referrals from the acute care setting, educate acute care staff about homecare/hospice services, and may participate in business development for expansion or new programs.

You will coordinate care for patients returning home, review medical records, obtain orders, and ensure timely follow-up. Competitive benefits and supportive leadership are provided.