Clinical Front Desk & Patient Experience Coordinator

IV Nutrition; Round Rock (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

IV Nutrition Round Rock is seeking a Clinical Client Services Coordinator to support daily clinic operations through hospitality, reception, and administrative coordination.

The role emphasizes welcoming clients, scheduling, explaining services, and handling registrations while maintaining a welcoming environment and accurate records.

CNA/MA/LVN/paramedic backgrounds preferred; BLS onboarding and emergency-preparedness training may be required. Hours: clinic-based, with varied shifts.

Qualifications

• Healthcare or patient-facing experience required.
• Dependability and organizational skills needed.
• Willingness to obtain BLS Provider certification during onboarding.
• Follow clinic protocols and emergency preparedness training.

Responsibilities

• Welcome clients, coordinate check-in/check-out, schedule appointments, and assist with registration.
• Explain services and memberships using approved information and address routine concerns.
• Maintain accurate scheduling records and protect confidential client information.
• Prepare treatment areas, monitor inventory, restock supplies, and assist with opening/closing.
• Recognize concerning symptoms, notify an RN, and activate emergency procedures as indicated.

Skills

Interpersonal skills

Customer service

Dependability

Organizational skills

Computer proficiency

Multi-tasking

BLS certification willingness

Tools

Electronic Health Records (EHR)

Job description

IV Nutrition Round Rock is seeking a Clinical Client Services Coordinator to support daily clinic operations through hospitality, reception, and administrative coordination.

The role emphasizes welcoming clients, scheduling, explaining services, and handling registrations while maintaining a welcoming environment and accurate records.

CNA/MA/LVN/paramedic backgrounds preferred; BLS onboarding and emergency-preparedness training may be required. Hours: clinic-based, with varied shifts.