Clinical Float Medical Assistant – Patient Care & Flow

The South Bend Clinic; South Bend (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

The South Bend Clinic is seeking a Medical Assistant at our Eddy Street Campus in South Bend, IN. This 40-hour week role supports the Internal Medicine department, Monday–Friday, with duties spanning patient triage, clinical procedure support, and accurate documentation in Epic.

Candidates should be certified, or have related experience, and bring strong organization, communication, and multi-tasking abilities to a busy office environment. HIPAA adherence is essential.

Qualifications

• Certified Medical Assistant or non-certified with related experience.
• Excellent organizational and communication skills.
• Ability to multi-task and anticipate physician needs.
• Proficiency with EMR systems such as Epic.
• Assists with clinical procedures and medication administration.

Responsibilities

• Provides triage and manages office flow to meet patient medical and service needs.
• Performs the technical component of clinical procedures.
• Documents all patient care thoroughly and accurately per guidelines.
• Communicates patient care clearly and professionally.
• Greet patients and room them per department protocol.
• Maintains logs for equipment (refrigerator, autoclave, etc.).
• Verifies insurance coverage and documents in Epic.
• Applies general insurance guidelines to direct patient care.
• Responds appropriately to emergencies.
• Cross-trains in other positions as directed by management.
• Adheres to HIPAA and clinic policies.
• Performs other duties as assigned.

Skills

Team player

Professional

Patient focused

Detail oriented

Multi-tasking

EMR proficiency

Computer literacy

Education

Certified Medical Assistant

Tools

Epic EMR

Job description

The South Bend Clinic is seeking a Medical Assistant at our Eddy Street Campus in South Bend, IN. This 40-hour week role supports the Internal Medicine department, Monday–Friday, with duties spanning patient triage, clinical procedure support, and accurate documentation in Epic.

Candidates should be certified, or have related experience, and bring strong organization, communication, and multi-tasking abilities to a busy office environment. HIPAA adherence is essential.