Clinical Engineering, Business Office Coordinator

NorthShore University HealthSystem; Skokie (IL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Career growth opportunities

Tuition reimbursement

Free parking

Health savings account options

Retirement plan with company match

Paid time off

Wellness program

Accessible location

Job summary

Endeavor Health in Skokie, IL seeks a Clinical Engineering, Business Office Coordinator to provide system-wide HTM logistics, process purchase requisitions, reconcile invoices, and support clerical duties. You will be the front-line voice for clinicians and site staff, handling service requests, vendor scheduling, and order status updates.

You will train colleagues, assist with AP vendor vetting, and ensure purchasing compliance with policies while maintaining timely flow of work across sites,

Qualifications

• Associate's degree in business, accounting, or related field, or 5+ years in a healthcare office environment.
• 5+ years healthcare office experience may substitute for the degree.
• Proficient with CMMS work-order systems, SharePoint, and invoicing apps; proficient with Outlook and Excel.

Responsibilities

• Receive and dispatch customer service requests through CMMS and by phone, monitor resource availability.
• Process HTM purchase requisitions for services and non-parts goods into purchase orders with proper approvals.
• Route parts requests to the Parts Coordinator and manage sourcing and inventory coordination.
• Train colleagues on intake, dispatch, and order-status processes; provide updates to requestors.
• Support Accounts Payable vetting of new vendors and ensure HTM purchasing complies with policies.
• Enter invoices and service reports into the AP system; reconcile against PO lines and receipts.
• Document variances and elevate issues; provide data updates in SharePoint and CMMS.
• Compile reports, coordinate meetings, and assist with event logistics as needed.

Skills

Communication

Customer service

Accuracy

Organizational skills

Interpersonal skills

Education

Associate's degree in business, accounting, or related field

5+ years healthcare office experience

Tools

CMMS

SharePoint

Invoicing software

Outlook

Excel

Job description

Hourly Pay Range:

$21.10 - $30.60 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Eligibility:

This position is currently available only to current Sodexo and Trimedx employees.

Position Highlights:

• Position: Clinical Engineering, Business Office Coordinator
• Multiple Locations Available: 4901 Searle Parkway, Skokie, IL OR NorthShore Hospital
• Full Time/Part Time: Full time
• Hours: Days; Regular hours of operation

Job Summary:

Provides system-wide HTM logistical support for clinical-customer requests, procurement of parts and services, invoice management, and clerical support / data entry supporting the service levels and processes owned by the Manager, CE Business Office. Acts as the front-line voice of Clinical Engineering for clinicians and site staff - receiving and dispatching service requests, processing purchase requisitions, reconciling invoices, and ensuring timely flow of work between sites, vendors, and the CE team.

What you will do:

• Receive and dispatch customer service requests through the CMMS work-order system and via phone; monitor internal resource availability, elevate calls, and manage vendor scheduling.
• Process HTM purchase requisitions for services, contract pools, and non-parts goods into purchase orders per departmental workflow, including proper approval authority; route parts requests to the Parts Coordinator, who owns parts sourcing, requisitions, and inventory.
• Train fellow Business Office Coordinators on intake, dispatch, and order-status processes; provide requestors updates on order status and elevate as needed.
• Support Accounts Payable's new-vendor vetting by submitting requests and documentation; ensure HTM purchasing complies with preferred-supplier policies; manage updates to purchase orders.
• Enter invoices and contracted service reports into the AP system; match them against PO line items and receipts and prepare them for payment approval - executing the invoice-reconciliation process owned by the Manager, CE Business Office.
• Document and elevate variances with internal resources and vendors per department procedures.
• Provide SharePoint and CMMS data entry and updates under direction of an HTM leader.
• Compile reports; coordinate meeting planning and event logistics; perform other duties as assigned.

What you will need:

• Education: Associate's degree in business, accounting, or a related field - OR 5+ years of experience working in a healthcare office environment.
• Experience: See education: 5+ years in a healthcare office environment may substitute for the degree.
• Unique or Preferred Skills:
• Knowledge: Understanding of basic medical-equipment terminology to interpret service-requester problems; proficient with CMMS work-order systems, SharePoint sites and libraries, and invoicing applications; effective use of Outlook, Excel, and other business software.
• Skills: Excellent communication and customer service; accuracy, thoroughness, and orderliness; strong interpersonal and organizational skills.
• Abilities: Works independently and as part of a team; able to prioritize multiple, simultaneous work requests; calm and professional demeanor under pressure.

Benefits (For full time or part time positions):

• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website www.endeavorhealth.org to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.