Clinical Education Strategist For Customer Success & Training

Jobs2Careers; Dallas (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

Vision insurance

Health Savings Account

Job summary

Mesilla Valley Transportation is hiring a Customer Success Specialist to support the Extended Coverage Team (ECT) in El Paso, TX. The role focuses on efficient evening-hour support for operational teams and delivering timely, courteous customer communications.

Ideal candidates have strong customer service and communication skills, basic knowledge of motor carrier operations, and proficient MS Office use. Training schedules and weekend/rotation shifts are part of the role, with full-time

Qualifications

• High School Diploma or GED.
• Strong customer service skills.
• Strong communication skills.
• Basic knowledge of motor carrier operations and geography.
• Competent user of MS Office.

Responsibilities

• Communicates in a clear and consistent manner and with high integrity.
• Accurately enters information into company computer systems.
• Works with team members to solve problems.
• Provides accurate information to customers.
• Demonstrates high resource utilization.
• Help the company provide a high level of customer service.

Skills

Strong customer service skills

Strong communication skills

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

This role is hiring right now — don't miss it.

Matched

ECT Customer Success Representative

$16/hr

No Experience Urgently Hiring Health Insurance Paid Time Off Education Assistance Retirement Benefit

Requirements

• High School Diploma or GED.
• Basic knowledge of motor carrier operations and geography.
• Competent user of MS Office.

Compensation

• $16.00 per hour
• 401(k)
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision insurance
• Health Savings Account

Work Schedule

• Saturday and Sunday: 6:00 a.m. to 6:00 p.m. then Friday and Monday 8:00 a.m. - 6:00 p.m. based on business needs
• Saturday and Sunday 6:00am-6:00 pm; and Thursday and Friday 6:00am-6:00pm ( will alternate weekends)
• 8:00 a.m. to 5:00 p.m. Monday to Friday.
• Full-Time

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Description

Join the MVT family!!! Mesilla Valley Transportation is hiring Customer Success Specialist to support the Extended Coverage Team (ECT) in El Paso, TX!
The Customer Success Specialist is responsible for efficiently and effectively supporting our operational teams during evening hours.
Key measures of success include:

• Provide timely and courteous communication with customers.
• Be recognized by team, peers, and customers as a key supporter.
• Contribute to a positive work environment.

Available Schedules:
Weekend Schedule: Saturday and Sunday: 6:00 a.m. to 6:00 p.m. then Friday and Monday 8:00 a.m. - 6:00 p.m. based on business needs
Part Time Rotating Schedule: Saturday and Sunday 6:00am-6:00 pm; and Thursday and Friday 6:00am-6:00pm ( will alternate weekends)
Training Schedule: 8:00 a.m. to 5:00 p.m. Monday to Friday.
Responsibilities:

• Communicates in a clear and consistent manner and with high integrity.
• Accurately enters information into company computer systems.
• Works with team members to solve problems.
• Provides accurate information to customers.
• Demonstrates high resource utilization.
• Help the company provide a high level of customer service.

Qualifications:

• High School Diploma or GED.
• Strong customer service skills.
• Strong communication skills.
• Basic knowledge of motor carrier operations and geography.
• Competent user of MS Office.

Job Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision insurance

Benefit Conditions:

• Only full-time employees are eligible.

Learn more about MVT now from our Rundown, which covers some of our recent events and accomplishments:
Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
\"Where family, careers, and success come together!\"
Company: MVT Services
Employement Type: Full-Time
Salary: $16.00 per hour
Department: Customer Service
Benefits: 401(k),Dental Insurance,Health Insurance,Health Savings Account,Life Insurance,Paid Time Off,Tuition Reimbursement,Vision insurance