Clinical Diversion & Training Advisor

Bluesight; United States; Remote; USD 110,000 - 145,000; Full time

Benefits offered by this job

Competitive salary

Unlimited vacation

Generous benefits

401k company match

Fun, collaborative culture

Job summary

Bluesight, a healthcare IT innovator, seeks a Clinical Advisor for ControlCheck to guide hospital pharmacy teams post-implementation and optimize diversion workflows. You will blend clinical expertise with analytics to translate insights into actionable improvements across implementations and customer success.

You will train users, review analytics with senior customers, and collaborate with product teams to enhance workflows and training resources.

Qualifications

• 5+ years of experience as a hospital pharmacist.
• 3+ years of experience with hospital drug diversion programs.
• 3+ years of experience in training or onboarding customers on software or clinical tools.
• Proven ability to analyze and interpret clinical data to inform workflow or process improvements.
• Strong presentation, facilitation, and written communication skills.
• Experience with ControlCheck or similar healthcare technology preferred.

Responsibilities

• Partner with customers during and post-implementation to ensure they are successfully leveraging ControlCheck to identify diversion trends and improve internal workflows.
• Attend customer meetings to review clinical workflows and analytics, enabling teams to interpret data, identify risks, and implement best practices for diversion prevention.
• Deliver targeted clinical training and consultation to deepen customer understanding of how Bluesight products integrate with their daily operations.
• Support top customers during Executive Business Reviews (EBRs) and other strategic discussions focused on optimizing diversion detection and prevention.
• Own all aspects of the Diversion Collective, including planning, execution, speaker coordination, and post-event engagement to build a thriving clinical user community.
• Collaborate with internal teams to align clinical insights with customer goals, product enhancements, and training resources.
• Maintain up-to-date clinical training materials and documentation to ensure consistent, high-quality customer education.
• Act as a trusted clinical advisor, representing the voice of the customer and driving continuous improvement in both training and product use.
• Provide backup support for Case Review & Triage (CRT) for legacy Protenus customers, maintaining cadence, ensuring adherence to SLAs, and proactively identifying and escalating potential risks.

Skills

Hospital pharmacist

Diversion programs

Training customers

Data analysis

Clinical communication

Tools

ControlCheck

Job description

Bluesight, a healthcare IT innovator, seeks a Clinical Advisor for ControlCheck to guide hospital pharmacy teams post-implementation and optimize diversion workflows. You will blend clinical expertise with analytics to translate insights into actionable improvements across implementations and customer success.

You will train users, review analytics with senior customers, and collaborate with product teams to enhance workflows and training resources.