Clinical Director — Lead ABA Clinic Operations & Teams

Mosaic Pediatric Therapy; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Mosaic Pediatric Therapy in Charlotte, NC is seeking a Clinical Director to lead operations at one of our clinic locations. You will coach clinical staff, ensure high-quality services, monitor progress, and collaborate with HR to attract and retain talent while maintaining a manageable caseload.

Ideal candidates have BCBA certification and proven leadership experience with EMR and office software. This role emphasizes compliance, staff development, and program oversight.

Qualifications

• BCBA certification required with at least 3 years in a leadership role.
• Strong organizational and communication skills.
• Experience with EMR and Microsoft Office or Google Workspace.

Responsibilities

• Ensure high-quality services are delivered in the clinic and to home-based clients through monitoring clinic compliance, addressing systematic deficits, and identifying opportunities for continuous compliance improvement.
• Coach, mentor and provide performance assessment of clinical staff in the performance of their duties (BCBAs, RBT Trainers, and RBTs).
• Monitor and assess the clinical progress of all clients in the service region by ensuring appropriate assessment and clinically sound treatment plans are developed and administered.
• Serve as point of contact regarding clinical concerns from parents and RBTs in the service region.
• Work in conjunction with Human Resources to attract, hire and retain clinical candidates to meet company needs.
• Oversee and assess effective service region RBT trainers and the effectiveness of RBT training protocols.
• Maintain a modest program management caseload of approximately 10 billable hours per week; and
• Other duties and responsibilities as assigned by the manager.

Skills

Leadership

Organization

Problem-solving

Time management

Communication

Education

BCBA Certification

Tools

Electronic Medical Records (EMR)

Microsoft Office

Google Workspace

Job description

Mosaic Pediatric Therapy in Charlotte, NC is seeking a Clinical Director to lead operations at one of our clinic locations. You will coach clinical staff, ensure high-quality services, monitor progress, and collaborate with HR to attract and retain talent while maintaining a manageable caseload.

Ideal candidates have BCBA certification and proven leadership experience with EMR and office software. This role emphasizes compliance, staff development, and program oversight.