Our Mission and Values:
At Reach, we are committed to assisting adults with developmental disabilities reach their full potential toward independence, self-determination, and happiness at home, at work, and in their community. The Clinical Director is a leader in advancing this mission by modeling and upholding our core values: honesty, compassion, inclusion, collaboration, learning, accountability, leadership, and integrity.
Key Responsibilities:
Leadership & Supervision
- Directly supervises: Director of Nursing, Program Management Team, Human Rights Coordinator, and Quality Assurance Specialist (QAS)
- Oversees management of all programs, including individual services, finances, staff supervision, and environmental maintenance
- Coordinates and leads weekly Managers’ Meetings in collaboration with the President
- Conducts supervision and annual evaluations for Program Directors, Assistant Program Directors, Human Rights Coordinator, and Director of Nursing
- Approves payroll and timecards for program management and monitors overall budget compliance, including clinical expenditures
Clinical Oversight
- Serves as the primary clinical liaison with the Department of Developmental Services (DDS), families, and partner organizations
- Develops and implements evidence-based behavior support plans and targeted strategies aligned with Positive Behavioral Supports (PBS) and REACH’s standards of excellence
- Coaches program managers in crafting Individual Service Plan (ISP) assessments, goals, and PBS strategies
- Reviews intake referrals, meets prospective individuals and families, and assesses program site readiness
- Ensures PBS framework is embedded across the organization, including person-centered behavioral approaches and operationally defined outcomes
- Provides direct training and ongoing clinical support to staff on Applied Behavior Analysis (ABA) and PBS methodologies
- Chairs the PBS Leadership Committee and the Medication Treatment Plan Committee
Program Development & Representation
- Leads strategic development of innovative programming to expand service offerings
- Represents REACH at Plymouth Area Provider Meetings and Regional Training Initiatives
- Acts as agency spokesperson at DDS risk and clinical review meetings
- Acts as program management in cases of vacancy of Program Directors
Data Analysis & Quality Assurance
- Reviews and analyzes data from QAS reports, site visits, and internal audits
- Monitors agency-wide fidelity to PBS practices, utilizing multi-tiered data systems and outcomes-based interventions
- Designs and applies assessment tools to evaluate training effectiveness and clinical practices
- Oversees the distribution, collection, and evaluation of internal satisfaction surveys
- Chairs all medical tracking review sessions in collaboration with the Director of Nursing
- Ensures consistent application of treatment integrity and evidence-based intervention across all programs
Administrative & Compliance Duties
- In partnership with the President and HR, leads hiring and onboarding for Program Directors and Assistant Program Directors
- Collaborates on the development and revision of agency and personnel policies
- Oversees and finalizes investigations, ensuring training and follow-up measures are implemented
- Serves as the agency’s CORI, Fingerprint, and DPPC Compliance Officer
- Participates in agency-wide fundraising efforts
On-Call Responsibilities
- Participates in 24-hour Emergency On-Call Rotation and provides backup as needed for clinical leadership
Requirements
Qualifications
- Education: Master’s Degree in Psychology, Human Services, Applied Behavior Analysis, or a related field
- Certification: Board Certified Behavior Analyst (BCBA) highly preferred
Experience:
- Minimum of 5 years of clinical experience supporting adults with developmental delays, communication disorders, and/or autism spectrum disorders
- At least 5 years of training and experience in functional behavior assessment, treatment planning, clinical supervision, and staff development
Skills:
- In-depth knowledge of PBS frameworks and behavioral intervention models
- Strong leadership, communication, problem-solving, budgeting, and analytical skills
- Proficient in data systems, Microsoft Office Suite, MA Virtual Gateway
- Excellent verbal and written communication abilities