Clinical Director

Project Renewal; New York (NY); On-site; USD 68,000 - 76,000; Full time

Job summary

An established industry player is seeking a Clinical Director for a vital emergency shelter dedicated to supporting homeless men facing mental health and substance abuse challenges. This role involves overseeing a dedicated team, implementing comprehensive programs, and ensuring the highest standards of care and compliance with regulations. The Clinical Director will manage clinical services, foster collaboration among staff, and engage with external housing providers to enhance client support. If you are passionate about making a difference in the lives of vulnerable populations and possess strong leadership skills, this opportunity is perfect for you.

Qualifications

• 3+ years of experience with homeless and mentally ill individuals.
• Master’s degree preferred, with strong leadership and communication skills.

Responsibilities

• Direct staff in client intake and program implementation.
• Coordinate clinical services and ensure compliance with protocols.
• Develop and train staff in clinical emergency protocols.

Skills

Case Management

Conflict Resolution

Communication Skills

Team Leadership

Crisis Intervention

Education

Bachelor of Arts/Science Degree

Master’s Degree in Social Work

Tools

Microsoft Office Suite

Case Management Software

CARES System

EXCEL Database

Job description

Shelter- Ana's Place, 4380 Bronx Blvd, Bronx, New York, United States of America Req #1385

Wednesday, February 12, 2025

Title: Clinical Director

Salary Range: $68,250 - $75,600 per year

Program Description:

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatric provider(s), registered nurse, and a licensed practical nurse.

Overall Responsibilities:

Under the general direction of the Shelter Director with some latitude for independent action and decision making, the Clinical Director is responsible for directing staff in conducting the intake of clients into the program; creating, developing, and implementing programs to respond to the clients’ medical, psychological conditions as well as any addictions; ensuring the staff’s coordination of psychiatric services and compliance with all applicable protocols; performs related work.

Essential Duties and Responsibilities:

The essential duties of the Clinical Director include but are not limited to the following activities:

• Manage Social Services Department including Case managers, Team Leader, Intake Specialist, Entitlements and Housing Specialist.
• Submit weekly reports to DHS Program Analyst by due dates.
• Participate in/facilitate weekly staff and PFP meetings and provide updates about new policies, staff changes, performance as it relates to program metrics, major incidents requiring follow-ups, move outs and program trends
• Provides the day-to-day coordination of clinical services in the facility through collaboration with the Shelter Director, on-site psychiatric provider and nurse. Ensures that clients’ assessments, linkages to services and coordination of services are being done by staff.
• Acts as primary Liaison to the Department of Homeless Services (DHS) regarding clinical issues.
• In collaboration with the Shelter Director, develops and implements policies and procedures to comply with requirements from the Department of Homeless Services (DHS) and the Office of Temporary and Disability Assistance (OTDA).
• Collaborates with the Shelter Director and other senior staff to develop and implement program policies and procedures, disseminates these to staff, and updates them as needed.
• Participate in PRI meetings--incident review, performance workshops, high-risk meetings.
• Establish relationships with internal as well as external housing providers and have knowledge of the various types of housing available to clients.
• Supervises staff in entering client data and charting information into the CARES system and in preparing clinical documentation as well as performing internal statistical reporting in an EXCEL database.
• In collaboration with the on-site psychiatric provider and nurse, develops crisis intervention procedures; Leads the weekly clinical team meetings as well as participates in other regularly scheduled house meetings.
• Coordinates the weekly dormitory inspections being conducted by shelter staff to determine how clients are maintaining their assigned space.
• Develops and trains staff in protocols to be followed in clinical emergencies and is on call 24/7/365 for either a response or coordination of activities in all clinical emergencies.
• Physical Activities
• While performing the duties of this position, the Clinical Director is required on a daily basis to walk the interior of the building to talk to clients and staff in the various program areas and must be able to walk between two floors of the facility (24 stairs), climbing up and down two staircases, in the event the elevator is out of order. In addition, the Clinical Director must be able to sit for extended periods working at the computer or making phone calls, as well as bend, reach and or squat to get information from the files

Qualifications:

• Bachelor of Arts/Science Degree from an accredited college or university; Master’s degree in Social Work, or a Certified Social Worker is preferred.
• A minimum of three (3) years of experience working with homeless, mentally ill, and chemically affected also known as (MICA) individuals or other special needs populations; At least two years of supervisory experience preferred.
• Demonstrated ability to motivate professional and support staff to work cooperatively to provide client services.
• Ability to respond constructively to all situations between clients and staff and apply conflict resolution techniques to resolve issues; operate effectively under a highly pressured environment.
• Ability to communicate both orally and in writing with staff and clients.
• Knowledge of case management software as well as proficiency in Microsoft Office Suite
• Shelter- Ana's Place, 4380 Bronx Blvd, Bronx, New York, United States of America