Clinical Data & Operations Coordinator

CVS Health; Alabama; Hybrid; USD 23,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a full-time Coordinator to support clinical data requests via eProject and Salesforce, handling data collection, entry, validation, and analysis. The role emphasizes accuracy, confidentiality, and cross-department collaboration within a healthcare setting.

Ideal candidates will bring 1+ years of customer service experience, intermediate Excel skills, and a detail-oriented mindset. A flexible schedule and reliable attendance are required for this position at our Alabama

Qualifications

• 1+ years experience in customer service or call center.
• Intermediate Excel skills.
• Detail-oriented with a focus on quality.
• Ability to work independently and collaboratively across departments.
• Ability to work a flexible schedule as needed.
• Regular and predictable attendance.

Responsibilities

• Support Management for clinical offering requests via eProject and Salesforce.
• Design and implement Clinical data collection processes with relevant forms and data capture systems.
• Perform data entry and validate data for completeness and accuracy.
• Conduct quality checks and audits on clinical data to identify discrepancies or errors.
• Maintain clinical databases with secure, compliant storage and retrieval.
• Prepare data analysis activities, including reports and summaries.
• Organize and maintain supporting documentation.
• Respond to queries and escalate complex issues to management.
• Document solutions and create reports to identify trends and improvement opportunities.
• Follow established clinical protocols and provide ongoing user support.

Skills

Customer service

Excel (intermediate)

Detail-oriented

Cross-department collaboration

Flexible schedule

Attendance

Education

High School Diploma or GED

Job description

CVS Health is seeking a full-time Coordinator to support clinical data requests via eProject and Salesforce, handling data collection, entry, validation, and analysis. The role emphasizes accuracy, confidentiality, and cross-department collaboration within a healthcare setting.

Ideal candidates will bring 1+ years of customer service experience, intermediate Excel skills, and a detail-oriented mindset. A flexible schedule and reliable attendance are required for this position at our Alabama