Clinical Coordinator/ On-Call RN

Angela Hospice; Livonia (MI); On-site; USD 47,000 - 58,000; Full time

Job summary

Angela Hospice is seeking a Clinical Coordinator/On-Call RN to coordinate and evaluate patient services in a home care setting. You will triage calls, assign admissions to RNs, order medications, and coordinate transfers and discharge planning while providing clinical support to the care team.

Requirements include an accredited nursing degree, Michigan RN license, CPR, and hospice experience preferred. The role requires strong organization, communication, and computer skills, with on-call

Qualifications

• Graduate of an accredited nursing program with active Michigan license.
• CPR certification is required and hospice experience preferred.
• Triage nursing experience is strongly preferred.
• Excellent organization, time management and communication skills.
• Proficient computer skills and ability to work with minimal supervision.
• Ability to lift/transfer patients and maintain safety.

Responsibilities

• Coordinate, implement and evaluate patient services delivery.
• Chart patient/family calls and triage information.
• Assign admissions to RN per Patient Access Center needs.
• Order medications and notify RN Case Manager; document details.
• Arrange transfers and tuck-in visits; manage discharge prep.
• Follow up on overnight/weekend calls; coordinate home care supplies.
• Communicate with patients, families via phone, secure messaging or telehealth.
• Maintain admissions/deaths/changes/tracking daily with location data.
• Provide clinical support to the team delivering patient care.

Skills

CPR Certified

Triage nursing

Organization & time mgmt

Computer skills

Clear communication

Independent work

Education

Graduate of accredited school of nursing

Current Michigan nursing license

Certified Hospice & Palliative Nurse preferred

Job description

Reports to: Director of Hospice Access Services

Salary: $38/hour

You can make a difference every day as part of Angela Hospice’s exceptional team. Angela Hospice was founded over 40 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.

We’re looking for a Clinical Coordinator/On-Call RN who shares this vision.

• Coordinate, implement and evaluate the delivery of patient services
• Chart patient/family phone calls/triage
• Assign admissions to RN as requested by Patient Access Center
• Order medications, chart that information and notify RN Case Manager
• Arrange and assign transfers and tuck-in visits
• Review and follow up on phone calls taken overnight and on weekends
• Prepare the discharge for patients with pumps, including coordinating the IV company with family and assigning RN to set up
• Notify RN/MSW regarding family calls
• Arrange tuck-in/admission visit packets and collect materials for patient transfer from hospital to place of residence
• Assign RN/MSW to death or emergent visits or attend visit yourself PRN
• Arrange special procedures at the hospital
• Confirm and/or correct in computer last home address, current location and contact for patient
• Arrange emergent GIP or Continuous Care change of status for patient in crisis at home with supervisor assistance
• Order home care supplies for patients, equipment, durable medical equipment (DME), as needed
• Communicate with patients, families and caregivers via Angela Hospice provided phone, secure messaging, secure emailing, and telehealth platforms as requested
• Collect intake information as needed
• Order ambulance and enter order in EMR, order equipment and IV therapy, as needed
• Notify discharge planner at hospital of admission time/date confirmation
• Maintain report of admissions, deaths, changes, and imminent patients at end of each day including ID number, acuity, status and city
• Provide clinical support to professional staff on assigned team in the delivery of patient care
• Work closely with Patient Access department to schedule same day admissions to improve length of stay
• Make home visits or do an admission PRN

Department: Home Care

Reports to: Director of Hospice Access Services

Salary: $38/hour

You can make a difference every day as part of Angela Hospice’s exceptional team. Angela Hospice was founded over 40 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.

We’re looking for a Clinical Coordinator/On-Call RN who shares this vision.

Your Opportunities

• Coordinate, implement and evaluate the delivery of patient services
• Chart patient/family phone calls/triage
• Assign admissions to RN as requested by Patient Access Center
• Order medications, chart that information and notify RN Case Manager
• Arrange and assign transfers and tuck-in visits
• Review and follow up on phone calls taken overnight and on weekends
• Prepare the discharge for patients with pumps, including coordinating the IV company with family and assigning RN to set up
• Notify RN/MSW regarding family calls
• Arrange tuck-in/admission visit packets and collect materials for patient transfer from hospital to place of residence
• Assign RN/MSW to death or emergent visits or attend visit yourself PRN
• Arrange special procedures at the hospital
• Confirm and/or correct in computer last home address, current location and contact for patient
• Discern appropriate discharge planning for transfers
• Arrange emergent GIP or Continuous Care change of status for patient in crisis at home with supervisor assistance
• Order home care supplies for patients, equipment, durable medical equipment (DME), as needed
• Communicate with patients, families and caregivers via Angela Hospice provided phone, secure messaging, secure emailing, and telehealth platforms as requested
• Collect intake information as needed
• Order ambulance and enter order in EMR, order equipment and IV therapy, as needed
• Notify discharge planner at hospital of admission time/date confirmation
• Maintain report of admissions, deaths, changes, and imminent patients at end of each day including ID number, acuity, status and city
• Provide clinical support to professional staff on assigned team in the delivery of patient care
• Work closely with Patient Access department to schedule same day admissions to improve length of stay
• Make home visits or do an admission PRN

What You Bring

• Graduate of an accredited school of nursing
• Current license in the State of Michigan
• Certified Hospice and Palliative Nurse preferred
• CPR Certified
• Hospice experience in an inpatient or home care setting preferred
• Triage nursing experience preferred
• Excellent organization and time management skills
• Proficient computer knowledge and skill
• Excellent observation, verbal and written communication skills, problem solving skills, basic math skills; nursing skills per competency checklist
• Ability to work with little or no supervision
• Capacity to lift, position and/or transfer patients
• Auditory and visual skills
• Proficient interpersonal relations and communicative skills
• Knowledge of Federal/State, NHPCO, and CHAP regulations and guidelines
• Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order