Clinical Coordinator/On-Call RN, Days – Full Time

Angela Hospice; Livonia (MI); On-site; USD 44,000 - 61,000; Full time

Job summary

Angela Hospice in Michigan is seeking a Clinical Coordinator/On-Call RN who shares our compassionate mission. You will coordinate, implement and evaluate the delivery of patient services, triage calls, and help manage admissions and transfers to ensure seamless home-based hospice care.

The role requires a current Michigan RN license, CPR certification, hospice experience preferred, and strong organizational and communication skills to support patients, families and our professional team.

Qualifications

• Graduate of an accredited school of nursing.
• Current license in the State of Michigan.
• Certified Hospice and Palliative Nurse preferred.
• CPR Certification.
• Hospice experience in an inpatient or home care setting preferred.
• Excellent organization and time management skills.
• Proficient computer knowledge and skill.
• Excellent observation, verbal and written communication skills, problem solving skills; nursing skills per competency checklist.

Responsibilities

• Coordinate, implement and evaluate the delivery of patient services.
• Chart patient/family phone calls/triage.
• Assign admissions to RN as requested by Patient Access Center.
• Order medications, chart that information and notify RN Case Manager.
• Arrange and assign transfers and tuck-in visits.
• Review and follow up on phone calls taken overnight and on weekends.
• Prepare the discharge for patients with pumps, including coordinating the IV company with family and assigning RN to set up.
• Notify RN/MSW regarding family calls.
• Arrange tuck-in/admission visit packets and collect materials for patient transfer from hospital to place of residence.
• Assign RN/MSW to death or emergent visits or attend visit yourself PRN.
• Arrange special procedures at the hospital.
• Confirm and/or correct in computer last home address, current location and contact for patient.
• Arrange emergent GIP or Continuous Care change of status for patient in crisis at home with supervisor assistance.
• Order home care supplies for patients, equipment, durable medical equipment (DME), as needed.
• Communicate with patients, families and caregivers via Angela Hospice provided phone, secure messaging, secure emailing, and telehealth platforms as requested.
• Collect intake information as needed.
• Order ambulance and enter order in EMR, order equipment and IV therapy, as needed.
• Notify discharge planner at hospital of admission time/date confirmation.
• Maintain report of admissions, deaths, changes, and imminent patients at end of each day including ID number, acuity, status and city.
• Provide clinical support to professional staff on assigned team in the delivery of patient care.
• Work closely with Patient Access department to schedule same day admissions to improve length of stay.
• Make home visits or do an admission PRN.

Skills

Nursing license

Michigan license

Certified Hospice and Palliative Nurse

CPR Certification

Hospice home care experience

Organization skills

Time management

Computer skills

Communication skills

Problem solving

Education

Nursing degree

Job description

Department: Home Care
Reports to: Director of Hospice Access Services
Salary: $38/hour

You can make a difference every day as part of Angela Hospice’s exceptional team. Angela Hospice was founded over 40 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.

We’re looking for a Clinical Coordinator/On-Call RN who shares this vision.

• Coordinate, implement and evaluate the delivery of patient services
• Chart patient/family phone calls/triage
• Assign admissions to RN as requested by Patient Access Center
• Order medications, chart that information and notify RN Case Manager
• Arrange and assign transfers and tuck-in visits
• Review and follow up on phone calls taken overnight and on weekends
• Prepare the discharge for patients with pumps, including coordinating the IV company with family and assigning RN to set up
• Notify RN/MSW regarding family calls
• Arrange tuck-in/admission visit packets and collect materials for patient transfer from hospital to place of residence
• Assign RN/MSW to death or emergent visits or attend visit yourself PRN
• Arrange special procedures at the hospital
• Confirm and/or correct in computer last home address, current location and contact for patient
• Arrange emergent GIP or Continuous Care change of status for patient in crisis at home with supervisor assistance
• Order home care supplies for patients, equipment, durable medical equipment (DME), as needed
• Communicate with patients, families and caregivers via Angela Hospice provided phone, secure messaging, secure emailing, and telehealth platforms as requested
• Collect intake information as needed
• Order ambulance and enter order in EMR, order equipment and IV therapy, as needed
• Notify discharge planner at hospital of admission time/date confirmation
• Maintain report of admissions, deaths, changes, and imminent patients at end of each day including ID number, acuity, status and city
• Provide clinical support to professional staff on assigned team in the delivery of patient care
• Work closely with Patient Access department to schedule same day admissions to improve length of stay
• Make home visits or do an admission PRN

What You Bring

• Graduate of an accredited school of nursing
• Current license in the State of Michigan
• Certified Hospice and Palliative Nurse preferred
• CPR Certified
• Hospice experience in an inpatient or home care setting preferred
• Excellent organization and time management skills
• Proficient computer knowledge and skill
• Excellent observation, verbal and written communication skills, problem solving skills, basic math skills; nursing skills per competency checklist
• Ability to work with little or no supervision
• Capacity to lift, position and/or transfer patients
• Auditory and visual skills
• Proficient interpersonal relations and communicative skills
• Knowledge of Federal/State, NHPCO, and CHAP regulations and guidelines
• Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order