Clinical Coordinator_ 5196

BronxWorks; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

BronxWorks seeks a Clinical Coordinator to join our Brook Supportive Housing Program in New York City. The role blends staff supervision with direct clinical care for formerly homeless residents in a community setting.

The successful candidate will have an LMSW and at least two years of experience with homelessness, plus strong writing, communication, and leadership skills. Opportunities to grow clinical expertise and contribute to wraparound services are available.

Qualifications

• LMSW licensed social worker; must obtain license within 3–6 months.
• Minimum of two years' experience working with homeless populations.
• Experience with behavioral health services.

Responsibilities

• Contribute towards the ongoing development and quality of services provided.
• Adhere to agency and funder policies and procedures.
• Hold ongoing clinical and task supervision with social services staff.
• Supervise documentation of progress notes and ongoing assessments.
• Maintain physical case records and statistics for program to analyze trends and improve service delivery.
• Ensure all programs meet contractual goals and reporting requirements.
• Assist the program director in recruiting and training direct service staff.
• Coordinate clinical services for Residents including discharge planning.
• Provide crisis management and on-going clinical assessments.
• Provide supportive counseling and behavioral health services.

Skills

Communication skills

Team leadership

Time management

Crisis intervention

Education

LMSW (Licensed Master Social Work)

Tools

AWARDS system

Job description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.

Position Summary

The Brook Supportive Housing Program is seeking a Clinical Coordinator to join an established multidisciplinary team. The Brook permanently houses 189 residents, the majority are formerly street homeless and have serious mental illness, chronic medical conditions (including HIV/AIDS) and substance misuse challenges. Reporting to the Program Director, the Clinical Coordinator is a vital member of our team. The position involves a unique blend of staff management and direct service provision. LMSW is required (MSWs are welcome to apply- however must obtain license within 3-6 months of hire). Clinical Coordinators provide psychosocial support, medication monitoring, financial management, crisis intervention, treatment planning and other supportive case management services and oversight to single adults in a community environment. With opportunities to further develop the clinical skills required to effectively manage the case management needs of a triply diagnosed population.

Ideal candidates can demonstrate the ability to work in partnership with our residents from a strengths-based perspective, overcoming stigma, and navigating complex systems. Additionally, the ideal candidate can adapt to an active environment, is exceptional with time management, has strong writing and communications skills, exhibits excellent attention to detail and remains a team player. Opportunities for group work are also available as are LCSW qualifying hours.

Qualifications

• LMSW (Licensed Master Social Work)
• Minimum of two years' experience working with homeless populations
• Experience with providing behavioral health services

Essential Duties And Responsibilities

• Contribute towards the ongoing development and quality of services provided
• Adhere to the agency and funder policies, principles, and procedures (DOHMH, HASA and DHS)
• Hold ongoing clinical and task supervision with social services staff.
• Supervise documentation of progress notes and ongoing assessments in AWARDS
• Maintain physical case records and statistics for program to analyze trends and improve service delivery
• Ensure all programs meet contractual goals and reporting requirements
• Administer personnel policies and procedures under the guidance of the program director
• Assist the program director in recruiting and training direct service staff
• Participate in, and encourage staff to become involved in agency events
• Act as Liaison with medical clinic staff on and off-site as needed
• Coordinate clinical services for Residents including discharge planning
• Provide crisis management and on-going clinical assessments
• Provide supportive counseling and behavioral health services
• Remain on call after hours and on weekends to assist with resident medical and psychiatric incidents
• Assist with financial management for residents enrolled in our representative payee program
• Complete Medication Monitoring Training within 3-6 months of hire
• Perform additional duties as assigned

Program Specific Skills

• Strong writing and oral communication skills
• Excellent organizational, teambuilding, and leadership skills
• Demonstrated skills to work within a team model and provide team leadership in team meetings
• Experience supervising case management staff preferred
• Strong presentation skills and ability to represent the agency at functions and meetings
• Ability to handle complex challenges and balance multiple demands on time and attention
• Community minded, patient, creative, flexible, and compassionate
• Demonstrated proficiency with MS Office, electronic databases and prolonged use of a computer

Skills/Abilities

• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact [e-mail]