Clinical Coordinator

Sevita; Pocatello (ID); On-site; USD 43,020 - 52,580; Full time

Job summary

Mentor Community Services, a part of Sevita, seeks a Clinical Coordinator to support IDD services in Pocatello, ID. This full-time role oversees assessment, behavior support planning, and interdisciplinary collaboration to improve client outcomes.

You will conduct structured interviews, maintain documentation, ensure regulatory compliance, and advocate for individuals’ rights while coordinating with care teams and families.

Qualifications

• Bachelor’s Degree in a human services field.
• Two years of related experience.
• Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder.
• Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health.
• Reliable, responsible, and caring nature with ability to work well with others.
• Commitment to the company’s mission and values.
• Current driver’s license, car registration and auto insurance if providing transportation for individuals receiving services.
• All state‑required training and certification completed in mandated timeframes.

Responsibilities

• Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements.
• Complete structured assessment interviews with parents or care providers.
• Conduct observation of the individual in appropriate settings such as home, school, or community.
• Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual.
• Write and submit a summary of assessment and recommended behavior support plan components to the interdisciplinary team (IDT) or operations leader, as applicable.
• Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees.
• Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner.
• Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company’s Customer Service Standards.
• Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements.
• Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights.
• Support and train staff in implementing Individual Support Plans (i.e., behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed.
• Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed.
• May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required.
• If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies.
• If assigned, monitor individual’s health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives.
• May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately.
• Check water temperature when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency.
• Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety‑related training or activities.

Skills

Behavior modification techniques

Crisis intervention

Empathy and patient care

Education

Bachelor’s Degree in a human services field

Job description

Clinical Coordinator - IDD Services

Location: Pocatello, ID

Full Time

Salary: $47,800 (annually)

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. It is a mission‑driven team committed to creating relationships that motivate everyone every day and to ensuring that each individual receives a fulfilling career.

Responsibilities

• Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements.
• Complete structured assessment interviews with parents or care providers.
• Conduct observation of the individual in appropriate settings such as home, school, or community.
• Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual.
• Write and submit a summary of assessment and recommended behavior support plan components to the interdisciplinary team (IDT) or operations leader, as applicable.
• Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees.
• Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner.
• Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company’s Customer Service Standards.
• Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements.
• Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights.
• Support and train staff in implementing Individual Support Plans (i.e., behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed.
• Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed.
• May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required.
• If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies.
• If assigned, monitor individual’s health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives.
• May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately.
• Check water temperature when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency.
• Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety‑related training or activities.

Qualifications

• Bachelor’s Degree in a human services field.
• Two years of related experience.
• Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder.
• Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention.
• Reliable, responsible, and caring nature with ability to work well with others.
• Commitment to the company’s mission and values.
• Current driver’s license, car registration and auto insurance if providing transportation for individuals receiving services.
• All state‑required training and certification completed in mandated timeframes.

Benefits

• Full compensation/benefits package for full‑time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding, hands‑on work with plenty of variety – no two days are ever the same.
• Make a lasting impact in the lives of individuals.
• Enjoy job security with nationwide career development and advancement opportunities.
• Employee Referral Program bonus opportunities for eligible roles.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.