Clinical Coordinator

Crossroads Inc; Phoenix (AZ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental, Vision and Life

Job summary

Crossroads is an Arizona Department of Health Services licensed substance abuse treatment provider serving men, women and Veterans through residential and outpatient recovery programs. The Clinical Coordinator will provide clinical interventions, screenings, assessments, treatment planning, case load management, and crisis management in a residential and outpatient setting under supervision.

This role requires leadership in overseeing the clinical team, ensuring documentation accuracy, and

Qualifications

• Must meet Arizona Department of Health Services personnel member requirements.
• CPR/First Aid/Narcan training.
• TB test (negative) annually.
• Fingerprint Clearance Card (valid).
• Clean Motor Vehicle Record (MVR) annually and on hire.
• Background check and Arizona DHS Adult Protective Services check.

Responsibilities

• Oversee clinical team caseloads, schedule staff, and audit client records for compliance.
• Conduct client assessments to determine needs and create treatment plan goals.
• Develop and monitor individual treatment plans and progress notes.
• Prepare intake docs, progress notes, and regulatory documentation.
• Monitor staff documentation timeliness (assessments, treatment plans, notes, reviews, discharge plans).
• Provide individual/group interventions including crisis management.
• Coordinate care: case review, therapies, aftercare coordination.
• Participate in meetings and trainings; assist with clinical training.
• Perform other required duties.

Skills

Leadership

Organizational skills

Communication

Independent work

Education

High School Diploma or GED

Bachelor’s degree preferred

Any equivalent education/experience

Job description

Job Title: Clinical Coordinator FLSA: Exempt

Reports To: Residential Clinical Program Manager Status: Full-time

Last Update: 11/19/2024

Company Summary: Crossroads is an Arizona Department of Health Services licensed substance abuse treatment provider with proven expertise in serving men, women and Veterans with Substance Use Disorder through the provision of high quality, successful, and affordable residential and outpatient recovery programs.

Due to federal contracts the following items are prohibited: Medical/Recreational marijuana, current parole or probation.

Job Summary: Under supervision of Residential Clinical Program Manager, the Clinical Coordinator will perform professional work by providing clinical intervention services to an adult population composed of substance‑abusing referred persons in a residential and outpatient setting of care. The Clinical Coordinator is responsible for screenings, assessments, treatment planning, case load management, group/individual interventions, crisis management and coordination of care independently, with limited supervision.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains employees.
• Provides constructive and timely performance evaluations.
• Recommends compensation adjustments.
• Handles discipline and termination of employees in accordance with company policy.
• Involved with handling all employee relation issues.
• Timecard responsibilities.
• PTO management.

Essential Functions:

• Oversees all aspects of the facilities clinical team, including assignment of caseloads, scheduling staff, provides support and training when necessary, and conducts audits of client records to ensure documentation is complete and accurate.
• Conducts assessments or screenings with clients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate treatment plan goals.
• Develops and provides individual treatment plans; monitors, evaluates and documents client’s progress.
• Prepares intake documentation, progress notes, and all other documentation regarding clients in accordance with regulatory requirements and Crossroads policies and procedures.
• Monitors clinical staff caseloads daily to ensure required documentation is completed timely; including, but not limited to, assessments, treatment plans, progress notes, case reviews and discharge plans.
• Provides individual and group interventions to include crisis management as required.
• Facilitates coordination of care to include case review, therapeutic interventions, client progress in treatment and coordination of aftercare services.
• Participates in clinical staff meetings, trainings and other activities as required.
• Assists with clinical training with team members.
• Perform other duties, as required.

Qualifications:

• Must meet Arizona Department of Health Services personnel member requirements of: at least 21 years old; or licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice.
• Current CPR/First Aid/Narcan training.
• Current and annual negative TB Test.
• Current and valid Fingerprint Clearance Card.
• Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
• Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.

Knowledge, Skills, and Abilities:

• Provide strong leadership qualities as well as problem solving skills.
• Demonstrated strong organizational skills.
• Ability to communicate effectively at multiple levels, both verbal and written.
• Ability to work independently and as a member of a team.

Education & Experience:

• Minimum of a High School Diploma or GED required.
• Bachelor’s degree preferred.
• 1-2 years behavioral health experience.
• Any equivalent combination of education and experience.

Work Environment:

• Fast paced behavioral health setting.
• Primarily indoors, however, some outdoor
  work may be requested.

Physical Demands:

• While performing job duties, the employee is regularly required to sit and speak or hear. The employee is occasionally required to stand, walk, use hands to handle or feel, reach hands and arms, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds and seldom lift and/or move >100 pounds. Specific vision abilities required by this job include color vision, depth perception, and ability to adjust focus.

Shift Requirements:

• Days, nights, weekends, and holidays.

Travel:

• Valid AZ Driver’s License.
• May include travel between sites and other locations.
• Local and statewide travel when requested or required.

EEO:

• Crossroads is committed to providing a workplace free from harassment and discrimination. We believe all applicants and employees should be treated equally without regard to an individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

ADA Acknowledgement:

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Benefits:

• 401(k) with matching of up to 4%
• Company paid premiums for the full-time employee for Medical, Dental, Vision and Life Insurance
• Supplemental Life Insurance and short-term disability
• Paid time off
• Tuition Reimbursement

This posting will remain open until filled and for a minimum of 7 days.