Clinical Coordinator

Sweetgrass Pediatrics; North Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Sweetgrass Pediatrics is seeking a Clinical Coordinator to support patient care and clinic operations. You will escort patients, take vitals, document findings, and prepare for visits while coordinating with providers to ensure smooth flow of care.

This position requires strong communication, ability to work independently, and comfort with EMR systems to maintain accurate records and support high-quality pediatric care.

Qualifications

• Experience in a pediatric medical practice preferred.
• Working knowledge of computer applications; prior experience with electronic medical records preferred.
• Ability to speak, read and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.

Responsibilities

• Escort patients to exam rooms, interview patients, measure vital signs, and document information in the chart.
• Instruct patients about medications and diets as directed by the provider.
• Explain treatment procedures to patients.
• Prepare patients for examination and assist the provider during exams.
• Collect and prepare laboratory specimens; perform basic lab tests.
• Maintain exam rooms and supplies; manage instruments and sterilization.

Skills

Pediatric experience

EMR experience

Computer literacy

Communication skills

Independent worker

Detail orientation

Tools

EMR software

Office productivity

Job description

What it means to be a Clinical Coordinator with Us

We value our families we serve, our communities and our team members. As such we need people like yourself who appreciate time spent with our families providing the highest level of patient care as well as working with an exceptional team of care providers. As a Clinical Coordinator, you will not only provide top notch patient care but will also develop and utilize leadership skills. If this sounds of interest to you and are welcome to the challenge then please keep reading.

Our Mission

At our offices, we do our best each day to provide high quality, compassionate health care to the families in our communities, treating each child as our own. Our staff and physicians strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients and families.

Benefits that Matter!

• Paid Time Off
• Matching 401K
• Annual Merit Increases
• Mental Health and Counseling Programs
• Dental and Orthodontic Coverage
• Vision Insurance
• Health Care with Low Premiums
• Short-term Disability
• Access to Virtual Health & Wellness

What a day looks like as a Clinical Coordinator

• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
• Instructs patients about medications and special diets as instructed by the medical provider.
• Explains treatment procedures to patients.
• Prepares patients for examination.
• Assists the provider during patient exams.
• Collects and prepares laboratory specimens.
• Performs basic laboratory tests.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
• Prepares and administers medications as directed by the physician.
• Performs blood collection following established procedures and utilizing universal precautions in accordance with OSHA standards.
• Removes sutures and changes dressings.
• Maintain all logs and required checks in accordance with assigned duties (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Triage and process messages from patients and front office staff to providers.
• Meets position requirements and performs essential functions.
• Completes all mandatory training as required.
• Performs other duties as assigned.

The importance of Patient Satisfaction!

• Demonstrates commitment to superior patient experiences with a service-oriented attitude.
• Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, providers and employees.
• Considers patient and employee safety.
• Takes initiative to identify and eliminate risks.
• Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.

Clinical Coordination

• Provide training for new clinical staff.
• Oversee patient flow within the clinic.
• Manage inventory of medical supplies and equipment.
• Monitor adherence to clinical guidelines and protocols within the clinic.
• Support implementation of new processes, guidelines, and equipment.
• Serve as VFC coordinator.
• Monitor on-site lab and ensure compliance with all regulatory guidelines.

Requirements

Qualifications

• Experience in a pediatric medical practice preferred.
• Working knowledge of computer applications; prior experience with electronic medical records preferred.
• Ability to speak, read and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.

Working Conditions & Physical Requirements

• Indoor, temperature controlled, smoke free environment.
• Exposure or potential exposure to blood and bodily fluids may be required.
• May at times work under stressful situations.
• Handicapped accessible.
• Good visual acuity and ability to verbally communicate.
• Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.

Pay is determined by years of experience as well as location(s) of the office. We hope that you find this position as an exciting opportunity and look forward to the potential of speaking with you!