Clinical Coordination Specialist

Chamberlain University; Addison (IL); On-site; USD 39,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k match

Flexible Time Off

Paid holidays

Job summary

Chamberlain University in Addison, IL is seeking a Clinical Coordination Specialist to support student field experiences and coordinate partnerships with faculty, managers, and program leaders.

Reporting to the designated Manager, Clinical Relations, you will manage affiliation agreements, maintain partner relationships, monitor compliance and ensure timely data reporting across Chamberlain's national network.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 3+ years of business development and/or relationship management experience.
• Strong problem-solving and critical thinking skills.
• Excellent organizational skills and attention to detail; able to multitask.
• Excellent interpersonal, presentation and communication skills; MS Office proficiency.

Responsibilities

• Researches and manages relationships with agency sites for field experiences and for evaluation of the experience.
• Oversees clinical affiliation agreements; leads in developing, renewing, and terminating contracts with partner sites.
• Manages relationships with agency partners to ensure student/site satisfaction and successful field experiences.
• Acts as first point of contact for faculty, students and partners regarding field experiences; escalates concerns to leadership.
• Coordinates and attends events such as Clinical Partner Summit and consortium meetings as directed.
• Maintains partnerships with site contacts and leadership to ensure strong working relationships and inventory.
• Keeps knowledge of Chamberlain’s curriculum to articulate to stakeholders.
• Supports student journey through scheduling, inventory management and timely reporting.

Skills

Business development

Relationship management

Problem-solving

Organizational skills

Interpersonal communication

MS Office Suite

Education

Bachelor's degree preferred or equivalent

Tools

Microsoft Office Suite

Job description

Chamberlain

With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.

Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu, and follow Chamberlain on Instagram, Facebook and LinkedIn.

Job Description

Opportunity at a Glance

At Chamberlain University, we believe if we take extraordinary care of our students, we will graduate extraordinary professionals who can have a significant and positive impact on their community and the world. This is the concept of Chamberlain Care™. A student's field experience is an extremely important piece of their education that helps build not only skills but confidence in the professional setting. The Clinical Coordination Specialist role supports our students with the utmost Chamberlain Care by coordinating all student field experiences and by working with Managers, Clinical Relations and program/local leaders in identifying partners to successfully complete evidence-based learning opportunities. In addition, the Clinical Coordination Specialists embody the mission and philosophy of Chamberlain and represent the university to agencies, students and the community through field experience scheduling and managing and maintaining stakeholder relationships. Reporting to the designated Manager, Clinical Relations (with a dotted-line report to the program/location leader), this individual must be a highly motivated team player who desires to share creative solutions, best practices and able to work in a matrix environment.

Responsibilities

• In collaboration with colleagues and leaders, researches, and manages relationships with agency sites for students to complete field experiences and for Chamberlain University to evaluate the experience and site.
• Provides oversight for clinical affiliation agreements by attaining contract signatures for affiliation agreements. Leads in developing, renewing, and/or terminating contracts between Chamberlain University and the partner site.
• Manages relationships with existing agency partners to ensure student and site satisfaction as well as successful field experiences for students.
• Serves as first point of contact for faculty, students and partner regarding field experiences and escalates to program/local leadership as applicable. Identifies and reports any concerns related to field experiences to manager and national teams.
• Coordinates and attends events including the Clinical Partner Summit, consortium meetings and other related activities at the direction of leadership.
• Maintains innovative partnerships with site points of contact and leadership to ensure a strong working relationship and increase inventory when needed.
• Maintains knowledge and understanding of Chamberlain University’s curriculum and programs and clearly articulate to stakeholders.
• Participates in academic planning and scheduling for students by monitoring inventory and securing adequate inventory.
• Completes work in a timely manner, including preparing, documenting, and tracking assignments. Completes data entry into Chamberlain’s systems of record in real time to ensure accurate reporting of inventory at the national level.
• Extracts data from systems of record and partner-specific CRM systems for stakeholders.
• Monitors and manages Chamberlain University’s compliance and partner-specific requirements.
• Ensures completion of site evaluations.
• Supports student journey through consistent, timely and proactive communication to all key stakeholders.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree Preferred or
• an equivalent combination of education and experience. Preferred
• 3+ years years of successful demonstration of business development and/or relationship management experience. Required
• Problem-solving and critical thinking skills.
• Excellent organizational skills, attention to detail and the ability to multitask.
• Excellent interpersonal, presentation, communication and Microsoft Office Suite skills.
• Preferred knowledge of or experience working in healthcare field.
• Self-starter and able to complete tasks efficiently and independently.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $38,894.07 and $70,391.61. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  For more information related to our benefits please visit:
  https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation