Clinical Coordination Specialist

Chamberlain University; Addison (IL); On-site; USD 38,894 - 70,391; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k match

Flexible PTO

Paid holidays

Job summary

Chamberlain University is seeking a Clinical Coordination Specialist to coordinate all student field experiences and manage partnerships with program and local leaders. This role supports faculty and students through scheduling, data entry, and stakeholder communication.

Reporting to the Manager, Clinical Relations, the specialist builds and maintains site relationships, oversees affiliation agreements, and ensures compliance and timely reporting across the national network.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• 3+ years of business development or relationship management experience.
• Strong problem-solving and critical thinking skills.
• Excellent organizational skills with attention to detail and multitasking.
• Excellent interpersonal, presentation, communication, and MS Office skills.
• Healthcare field knowledge preferred.
• Self-starter who can work independently.

Responsibilities

• Researches and manages relationships with agency sites for field experiences.
• Oversees affiliation agreements and contract signatures.
• Manages relationships with partner sites to ensure student satisfaction.
• Serves as first contact for faculty, students, and partners regarding field experiences.
• Coordinates and attends events such as the Clinical Partner Summit.
• Maintains partnerships and inventory with site contacts and leadership.
• Keeps knowledge of Chamberlain curriculum and articulates it to stakeholders.
• Participates in academic planning and scheduling for students.
• Completes data entry and reporting in system records.
• Extracts data from systems for stakeholders and monitors compliance.
• Ensures completion of site evaluations.
• Supports student journey with proactive communication.
• Performs other duties as assigned and complies with policies.

Skills

Relationship management

Business development

Problem solving

Organizational skills

Interpersonal skills

MS Office

Healthcare knowledge

Self-starter

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Description

Opportunity at a Glance

At Chamberlain University, we believe if we take extraordinary care of our students, we will graduate extraordinary professionals who can have a significant and positive impact on their community and the world. This is the concept of Chamberlain Care™. A student's field experience is an extremely important piece of their education that helps build not only skills but confidence in the professional setting. The Clinical Coordination Specialist role supports our students with the utmost Chamberlain Care by coordinating all student field experiences and by working with Managers, Clinical Relations and program/local leaders in identifying partners to successfully complete evidence-based learning opportunities. In addition, the Clinical Coordination Specialists embody the mission and philosophy of Chamberlain and represent the university to agencies, students and the community through field experience scheduling and managing and maintaining stakeholder relationships. Reporting to the designated Manager, Clinical Relations (with a dotted-line report to the program/location leader), this individual must be a highly motivated team player who desires to share creative solutions, best practices and able to work in a matrix environment.

Responsibilities

• In collaboration with colleagues and leaders, researches, and manages relationships with agency sites for students to complete field experiences and for Chamberlain University to evaluate the experience and site.
• Provides oversight for clinical affiliation agreements by attaining contract signatures for affiliation agreements. Leads in developing, renewing, and/or terminating contracts between Chamberlain University and the partner site.
• Manages relationships with existing agency partners to ensure student and site satisfaction as well as successful field experiences for students.
• Serves as first point of contact for faculty, students and partner regarding field experiences and escalates to program/local leadership as applicable. Identifies and reports any concerns related to field experiences to manager and national teams.
• Coordinates and attends events including the Clinical Partner Summit, consortium meetings and other related activities at the direction of leadership.
• Maintains innovative partnerships with site points of contact and leadership to ensure a strong working relationship and increase inventory when needed.
• Maintains knowledge and understanding of Chamberlain University’s curriculum and programs and clearly articulate to stakeholders.
• Participates in academic planning and scheduling for students by monitoring inventory and securing adequate inventory.
• Completes work in a timely manner, including preparing, documenting, and tracking assignments. Completes data entry into Chamberlain’s systems of record in real time to ensure accurate reporting of inventory at the national level.
• Extracts data from systems of record and partner-specific CRM systems for stakeholders.
• Monitors and manages Chamberlain University’s compliance and partner-specific requirements.
• Ensures completion of site evaluations.
• Supports student journey through consistent, timely and proactive communication to all key stakeholders.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor’s Degree Preferred or an equivalent combination of education and experience. Preferred
• 3+ years of successful demonstration of business development and/or relationship management experience. Required
• Problem-solving and critical thinking skills.
• Excellent organizational skills, attention to detail and the ability to multitask.
• Excellent interpersonal, presentation, communication and Microsoft Office Suite skills.
• Preferred knowledge of or experience working in healthcare field.
• Self-starter and able to complete tasks efficiently and independently.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $38,894.07 and $70,391.61. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays

For more information related to our benefits please visit: https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation