Clinical Concierge Medical Assistant

Indigo Health; Poulsbo (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in urgent care is seeking a Clinical Concierge Medical Assistant I to enhance patient care and support clinic operations. In this role, you will work closely with a dedicated team to deliver exceptional healthcare experiences, ensuring the autonomy and dignity of patients from diverse backgrounds. This position offers a flexible schedule and a modern clinic environment, allowing you to make a meaningful impact in your community while pursuing your passions outside of work. Join a forward-thinking organization that values excellence and teamwork, and enjoy unique earning potential through competitive compensation and various incentives.

Benefits

Flexible Schedule

Team-Based Care Model

Modern Clinic Environment

Unique Earning Potential

Tuition Assistance

Paid Time Off

Qualifications

• Minimum one year experience in a medical facility preferred.
• Must hold relevant certifications for Washington and Idaho.

Responsibilities

• Collaborate with staff for comprehensive health care outcomes.
• Create a safe environment for patients and manage clinic operations.

Skills

Patient Customer Service

Clinical Coordination

Team Collaboration

Ethical Care Advocacy

Education

Washington State Medical Assistant-Certified (MA-C)

Current BLS Certification

CMA certification by AAMA, NHA, or NCCT

Job description

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE: 0.9 Shift: Day Schedule: 3 x 12-hour shifts

Position Summary

The Clinical Concierge Medical Assistant I is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. At Indigo Urgent Care, you will work in high collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data.
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
• Create and provide a safe and supportive environment for patients.

Requirements

Washington State Requirements:

• Washington State Medical Assistant-Certified (MA-C).
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment.
• Minimum one (1) year experience in physician's office or other medical facility preferred.
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire.

Idaho State Requirements:

• Current CMA certification by AAMA, NHA, or NCCT.
• WA state MA-C license, or WA state MA-R license required with endorsement by Indigo within the first 30 days of employment.
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment.
• Minimum one (1) year experience in physician's office or other medical facility preferred.
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire.

A Better Way to Work in Health Care

• Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
• Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
• Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.
• Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 - $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.