Clinical Concierge Medical Assistant

Indigo Health; Gig Harbor (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in urgent care is seeking a Clinical Concierge Medical Assistant I to enhance patient care experiences. This role involves collaborating with a dedicated team to provide exceptional health care outcomes. You'll perform clinical tasks, advocate for patient autonomy, and ensure a welcoming environment for all patients. With a commitment to transforming health care, this position offers a chance to make a meaningful impact in the lives of individuals seeking care. If you're passionate about modernizing health care and delivering top-notch service, this opportunity is perfect for you.

Benefits

Medical Benefits

Dental Benefits

Retirement Benefits

Paid Time Off

Qualifications

• 1+ year experience in a physician's office or medical facility preferred.
• Advocate for ethical and holistic care for diverse patients.

Responsibilities

• Collaborate with physicians and clinical staff for comprehensive care.
• Create and maintain a safe environment for patients.

Skills

Patient Care Coordination

Customer Service

Clinical Knowledge

Ethical Advocacy

Education

Washington State Medical Assistant-Certified (MA-C)

Current BLS Certification

Job description

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE: 0.9 | Shift: Day | Schedule: 3 x 12-hour shifts

Position Summary

The Clinical Concierge Medical Assistant I is an opportunity to expand your role in health care by performing clinical tasks and coordinating patient care within the MA-C license scope. At Indigo Urgent Care, you will work collaboratively with your team to ensure optimal health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

About Indigo Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and virtual care services, Indigo delivers world-class health care when and where needed.

Responsibilities

1. Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
2. Perform a variety of functions within the clinic setting requiring specialized knowledge and resource integration.
3. Advocate for ethical and holistic care, promoting the autonomy, dignity, and health of patients from diverse backgrounds.
4. Create and maintain a safe and supportive environment for patients.

Requirements

Washington State Requirements:

• Washington State Medical Assistant-Certified (MA-C)
• Current BLS Certification or obtain through in-house training, depending on assignment
• Minimum one year experience in a physician's office or medical facility preferred
• Exceptions for externship or residency applicants with active or pending WA DOH MA-R certification within 7 days of hire; WA MA-C license within 45 days of hire

Idaho State Requirements:

• Current CMA certification by AAMA, NHA, or NCCT
• WA state MA-C or MA-R license endorsed by Indigo within 30 days of employment
• Current BLS Certification or obtain through in-house training, depending on assignment
• Minimum one year experience preferred
• Exceptions for externship or residency applicants with active or pending WA DOH MA-R certification within 7 days of hire

Benefits and Compensation

We offer a comprehensive benefits package, including competitive salary, medical, dental, retirement benefits, and paid time off. The pay range is $24.58 - $35.36 USD, influenced by experience, skills, and certifications. Associated benefit information can be viewed here.