Clinical Communications Nurse (LVN/RN)

Hospitality Health ER; Galveston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Galveston is seeking a Clinical Communications Nurse to effectively manage patient communications and advocate for care in a high-pressure emergency setting. This position requires strong clinical judgment, excellent communication skills, and an active nursing license in Texas. Join a supportive team focused on delivering quality patient outcomes.

Benefits

401(k) with company match

Night shift differential

Supportive team environment

Additional benefits for full-time employees

Qualifications

• Previous clinical experience in emergency care or acute settings.
• Strong personality and clinical backbone.
• Ability to prioritize under stress.

Responsibilities

• Serve as the key post-visit contact and follow up with patients.
• Respond to and triage all incoming nurse calls.
• Collaborate with ER team and maintain accurate documentation.

Skills

Communication

Clinical Judgment

Advocacy

Flexibility

Triage Skills

Education

Active LVN or RN license in Texas

Job description

Clinical Communications Nurse (LVN/RN)
Galveston, TX | Emergency Care Setting | Full-Time & Part-Time

Are you a licensed nurse who knows how to command a shift—on the phone, in documentation, and in the ER? We’re hiring a Clinical Communications Nurse to serve as the vital link between patients, providers, and our emergency care team. If you have a strong voice (literally and professionally), sharp clinical instincts, and a drive to advocate for the best outcomes, we want to meet you.

What You’ll Do

• Serve as the key post-visit contact—following up with patients, offering recovery guidance, and ensuring an excellent patient experience
• Manage patient complaints, billing inquiries, and medical questions with professionalism and compassion
• Respond to and triage all incoming nurse calls and messages—you're the point person during your shift
• Track patient concerns, identify service issues, and advocate for timely care and appropriate interventions
• Navigate complex situations involving patients, families, and medical staff with confidence and poise
• Collaborate with the ER team by jumping in on triage, discharge, or med administration when needed
• Maintain accurate, timely documentation of care, communications, and internal notes
• Ensure compliance with healthcare regulations and uphold a patient-first standard of accountability

What You Bring

• Active LVN or RN license in the state of Texas (or compact state)
• Previous clinical experience—emergency care or acute settings preferred
• Excellent communication skills and a confident, professional phone presence
• A strong personality and clinical backbone—you’re not afraid to advocate for your patients
• Ability to prioritize in a high-volume, high-stress environment
• Comfort dealing with escalated calls and complex family dynamics
• Flexibility for non-traditional scheduling and night shifts (with differential pay)
• A warm bedside manner, balanced by strong clinical judgment and follow-through

Pay & Benefits

• Competitive pay based on experience
• Night shift differential
• 401(k) with company match
• Additional benefits available for full-time employees
• Supportive, compassionate team environment focused on quality patient outcomes

This is not a home health or routine clinic role.This is a high-impact ER position for a clinically sharp nurse who can take the reins of a shift, manage patient communications, and advocate hard for every individual who walks through the door.

If that sounds like you—apply now and make a difference in Galveston.

Whether you’re ready to relocate or looking for a rewarding role, this is your chance to be part of something special. Our team is hiring now, and we’d love to meet you.

Apply today and start your next chapter in Galveston!

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.