LMSW-Client Care Coordinator

Women In Need (Win); New York (NY); On-site; USD 66,000 - 72,000; Full time

Job summary

Women In Need (Win) in New York is seeking a compassionate Client Care Coordinator (LMSW/LMHC) to provide clinical services in our Transitional Housing programs. You will assess, counsel, and connect clients to long-term community services, collaborating with shelter staff and partners to support housing stability.

The role emphasizes crisis intervention, group facilitation, and trauma‑informed care for families and individuals, with on‑call rotation and required licensing within 90 days.

Qualifications

• Must obtain LMSW/LMHC within 90 days of employment.
• Experience facilitating groups and developing curricula.
• Experience with standardized assessment tools.
• Experience with mental illness and substance abuse, preferably with homeless adults.
• On-call rotation availability required.

Responsibilities

• Conduct psychosocial assessments and develop service recommendations.
• Provide short-term counseling and crisis intervention.
• Lead therapeutic groups and educational workshops.
• Connect clients to community-based mental health and medical services.
• Collaborate with internal and external teams for coordinated service delivery.
• Identify and respond to high-risk situations (domestic violence, mental health, substance use).
• Support children and families with planning and trauma-informed interventions.
• Advocate for clients to access long-term resources.

Skills

Group facilitation

Group curricula

Assessment tools

Mental health experience

Homeless populations

Education

LMSW or LMHC license

Job description

• Pay or shift range: $66,300 USD to $71,726 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Housing and Counseling Services
• Full-Time
• Requisition #: LMSWC001320

Description

Social Worker

Change Lives, Providing Clinical Support

$67,129

*LMSW or LMHC Licensing required within 90 Days*

THE ROLE

Win is seeking a compassionate and skilled Client Care Coordinator (LMSW or LMHC) to provide clinical services to families and individuals residing in our Transitional Housing programs. In this role, you will help clients address barriers to stability through assessment, counseling, crisis intervention, and connection to long-term community-based services. Working closely with shelter staff, external providers, and families, you will play a vital role in supporting recovery, resilience, and housing stability.

WHAT YOU WILL DO

• Conduct psychosocial assessments to identify client needs and develop appropriate service recommendations
• Provide short-term counseling, crisis intervention, and supportive clinical services to individuals and families
• Facilitate therapeutic groups, workshops, and educational programming that promote wellness and stability
• Connect clients to community-based mental health, medical, educational, and supportive services for long-term care
• Collaborate with internal teams and external partners to ensure coordinated, client-centered service delivery
• Identify and respond to high‑risk situations involving domestic violence, mental health concerns, substance use, child welfare involvement, and other critical needs
• Support children and families through observations, service planning, referrals, and trauma‑informed interventions
• Advocate for clients while helping them navigate systems and access resources that support long‑term success

WHO YOU WILL BE

• LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment.
• Demonstrated experience facilitating groups and developing group curricula.
• Experience with standardized assessment tools.
• Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at‑risk populations.
• Performs job duties that include work requiring advanced knowledge in the field of social work/mental health.
• Must be available for on call rotation.
• Must attend required internal and external meetings as well as trainings assigned by the supervisor.
• Use advanced knowledge acquired by a prolonged course of specialized intellectual instruction.

Equal Opportunity Employer
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