CLINICAL CASE MANAGER

Grand Rising Behavioral Health; Norwood (MA); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in behavioral health is seeking a Clinical Case Manager to join their dynamic team. This role is crucial in providing comprehensive case management services, including treatment planning and discharge coordination. The ideal candidate will be driven and solution-focused, with a passion for helping clients navigate their recovery journey. Enjoy a supportive work environment with extensive benefits, including generous paid time off and professional development opportunities. If you are ready to make a meaningful impact in the lives of others, this position is perfect for you.

Benefits

4 Weeks Paid Time Off

Free Dental Coverage

Free Vision Coverage

75% Medical Benefit Coverage

Paid Licensure

Continuous Learning Opportunities

Flexible Work Environment

Qualifications

• Experience in substance use and mental health treatment required.
• Ability to assist clients with community resources.
• Demonstrated computer proficiency.

Responsibilities

• Provide case management sessions and document client progress.
• Develop and review treatment plans with clients.
• Coordinate discharge planning and maintain communication with referral sources.

Skills

Critical Thinking

Effective Communication

Client Needs Assessment

Team Collaboration

Document Management

Education

High School Diploma

Associate Degree in Social Work

Bachelor's Degree in Human Services

Tools

Sunwave Health EMR

Job description

CLINICAL CASE MANAGER

Job Description

Reports to: Clinical Director and/or Executive DirectorFLSA Status: Non-Exempt

JOB SUMMARY

Are you driven, ambitious, and solution-focused? Do you want to help change lives and motivate others? Then we have the job for you!

The Clinical Case Manager is responsible for performing a wide variety of client care activities, as it relates to case management services, treatment planning, continuing care planning, and discharge planning. The Clinical Case Manager will collaborate with Treatment Team members to formulate individualized treatment plans and assist in coordinating discharge planning for each patient. The Clinical Case Manager will also have the responsibility for maintaining communication with the referral source and other services provided.

Benefits:

• 4 Weeks Paid Time Off:Enjoy a healthy work-life balance with ample paid time off and holiday benefits to recharge and focus on what matters most.
• Comprehensive benefits package includingfree dentalandfree visioncoverage
• 75% medical benefit coverage
• Paid licensureto support your professional growth
• Continuous Learning & Growth:Access to Relias training and CEUs to support your professional development and career advancement, with consistent clinical supervision to guide your growth.
• Flexible, Supportive Work Environment: Thrive in a small team setting that fosters collaboration, flexibility, and a strong sense of community, where your contributions are valued and supported.

Hours:

Full-Time: Monday-Friday8:30AM - 4:30PM, or Monday-Thursday12:30PM - 8:30PM & Friday 8:30AM - 4:30PM

Part-Time:Mon - Thurs 4:30PM to 8:30PM / Felxible

DUTIES, RESPONSIBILITIES, & ESSENTIAL JOB FUNCTIONS

• Case Management
• Provides case management sessions to clients at the necessary frequency per Clinical Director.
• Document the client’s progress accurately and in a timely manner.
• Present psychosocial and diagnostic information to treatment team in a clear, concise manner.
• Treatment Planning
• Review initial treatment plan and any case management issues during first session with client and ensure the client and team responsibilities are understood and in progress.
• As needed, develop clearly stated treatment goals and objectives that are SMART (specific, measurable, attainable, realistic, and timely).
• As needed, develop interventions that will accomplish goals and objectives and state the planned frequency of interventions as it pertains to continuing care.
• Continue treatment planning process throughout patient’s treatment stay (i.e., medical, legal, and employment issues, problematic behaviors, etc.) and coordinate with treatment team to complete plan.
• Continuing Care Planning, Discharge Planning, and Referrals
• Review assessments from referring facilities and identify potential case management issues that require further attention and remediation (i.e., housing, support system, recovery resources, etc.).
• Assist client with internal and external resources (i.e., community agencies, local support groups, etc.) as needed on continuing care plan.
• Assist client in managing outside stressors (legal, financial, vocational, etc.) according to the best interests of the client’s progress in recovery.
• Contact referral source(s) and other key individuals from client’s care team to gather additional information, as necessary.
• If applicable, maintain regular contact and open communication with families, and provide them with additional resources.
• Maintain open communication lines with facility staff, attending clinicians and physicians, clients and families.

OTHER FUNCTIONS AND RESPONSIBILITIES

• Assist in clinical interventions and staffing of clients, if needed.

• Performs other duties as assigned.

QUALIFICATIONS

• High School Diploma required.
• Associate degree or higher, preferred in either social work, counseling, human services, business administration, or closely related field.
• One year of experience in a substance use and/or mental health treatment environment required.
• Experience in start-up environments is preferred.

• Experience working with state licensing requirements and accreditation standards preferred.
• Demonstrates critical thinking, sound reasoning and judgement.
• Effective communication skills and processes.
• Fosters a healthy and positive team-approach with staff.
• Demonstrated computer proficiency.

COMPETENCIES -- KNOWLEDGE, SKILLS, and EXPERIENCE

• Ability to identify client needs that cannot be met by the counselor or agency and assists clients to utilize the support systems and community resources available.
• Demonstrate knowledge of accepted principles of client record management and document appropriately
• Ability to establish rapport, address and assist client in building and achieving measurable treatment goals and objectives
• Ability to provide education and information to individuals and groups, through formal and/or informal processes, concerning their substance abuse and/or mental health issues.
• Demonstrate appropriate privacy practices and adherence to HIPAA and confidentiality policies when responding to inquiries for client information or copies of information.
• Demonstrated adherence to acceptable ethical and behavioral standards of conduct.
• Demonstrates the ability to prioritize tasks and responsibilities and complete duties in the allotted time.

• Experience working with EMRs: Sunwave Health preferred.

PHYSICAL DEMANDS

• Ability to lift up to 25 pounds.
• Ability to walk up and down stairs during emergency drills or situations.