Clinical Case Manager

Priority Dispatch Corp.; Madison (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Clinical Case Manager to join their Community Intervention Team in Madison. This role involves providing person-centered, trauma-informed care to individuals with mental health and substance use disorders. You will engage clients with vital community resources, conduct assessments, and facilitate recovery plans. The ideal candidate will have a Master's or Bachelor's degree in health/social services and experience in the Human Services field. Join a dedicated team where your contributions can significantly impact the lives of those in need.

Qualifications

• Master’s or Bachelor’s in health/social services required.
• 2+ years of experience in Human Services field required.

Responsibilities

• Engage clients with community resources and conduct assessments.
• Facilitate recovery plan meetings and assist clients with goals.

Skills

Community Resource Engagement

Client Assessment

Crisis Management

Goal Setting

Documentation Skills

Team Collaboration

Time Management

Education

Master’s Degree in Health/Social Services

Bachelor’s Degree in Health/Social Services

Tools

Electronic Health Records (EHR)

Job description

Job Details

Job Location: Community Intervention Team - Madison, WI

Salary Range: Undisclosed

Clinical Case Manager

Reports To: Community Case Management Supervisor

Department: Community Intervention Team (CIT)

FLSA Status: Non-Exempt

Job Status: Mon-Fri 8am-4:30pm

Position Summary

The Community Intervention Team (CIT) is a community-based case management program that serves adults with mental health and/or substance use disorders, supporting them with community living and independent living skills. The Clinical Case Manager will work with the Lead Case Manager and Community Case Management Supervisor to provide person-centered, trauma-informed care to a caseload of approximately 15-17 individuals and facilitate wraparound services to provide intensive and high quality care. Areas of focus may include symptom management, medication monitoring, housing, medical care, psychiatric care, crisis management, and benefits coordination.

Reasonable Accommodations Statement

Persons occupying this position must be able to perform all essential functions, with or without reasonable accommodation.

Essential Functions:

• Engage clients with community resources such as food pantry, healthcare providers, employment, crisis services, benefits, etc.
• Conduct screenings and assessments to evaluate individual need and provide tailored support to each individual on caseload
• Facilitate wraparound recovery plan meetings every 6 months with client and other service providers
• Assist clients in creating goals and implementing action plans to achieve them
• Document all client interactions by entering progress notes into EHR
• Work within a multi-disciplinary team including other case managers, RN, medical case manager, therapist, and psychiatrist
• Providing transportation via company vehicle to essential appointments regarding healthcare, legal, housing, etc.
• Managing schedule independently and managing time to allow for client care and paperwork needs

Qualifications

• A Master’s Degree in health/social services, preferred
• 2+ years of experience in Human Services field, required
• A Bachelor’s Degree or higher in health/social services, required
• SAC or SAC-IT, preferred
• CCS experience and certified, preferred
• Bi-lingual, preferred
• Valid Driver's License