Clinical Care Coordinator & Team Mentor

Mount Sinai Medical Center; New York (NY); On-site; USD 36,919 - 50,530; Full time

Job summary

Mount Sinai Health System in New York seeks a clinical operations coordinator to support physicians and surgeons, acting as liaison among patients, families and providers. You will help manage daily physician team activities, ensure smooth patient flow and assist with exams, procedures and charting.

Responsibilities include EMR data entry, scheduling, credentialing, inventory, and mentoring Level I Medical Assistants to maintain high-quality clinical office support.

Qualifications

• Minimum 3 years of Medical Assistant experience; 5 years preferred.
• BLS certification from American Heart Association.

Responsibilities

• Liaison between physicians, patients, families, providers, nursing homes and insurers to ensure quality care.
• Coordinate daily physician team staff activities to ensure efficient operations.
• Assist with patient care tasks such as exams, vitals, and patient preparation.
• Handle clerical tasks: records, reports, forms, and chart management in EMR.
• Enter orders or prep prescriptions for physician review in EMR.
• Inventory, order, and restock medical supplies.
• Set up exam rooms and instruments per sterilization policies.
• Maintain logs for refrigeration, testing, sterilization, and crash carts.
• Check medication and supply expiry; dispose as required.
• Maintain a safe work environment and comply with regulations and PPE.
• Assist with scheduling surgeries or coordinating with Surgical Coordinator.
• May perform phlebotomy duties as needed.
• Schedule appointments and register patients; update demographics.
• Maintain patient office schedules and verify insurance information.
• Provide training and mentoring to Level I MA staff.
• Direct MA schedules and workflow to meet patient volumes.
• Ensure delivery of clinical office support for physicians.
• Perform other duties as assigned.

Skills

Experience as Medical Assistant

Mentoring staff

Education

BLS Certification (American Heart Association)

Job description

Mount Sinai Health System in New York seeks a clinical operations coordinator to support physicians and surgeons, acting as liaison among patients, families and providers. You will help manage daily physician team activities, ensure smooth patient flow and assist with exams, procedures and charting.

Responsibilities include EMR data entry, scheduling, credentialing, inventory, and mentoring Level I Medical Assistants to maintain high-quality clinical office support.