Clinical Care Coordinator (Licensed Therapist)

Center for Nonprofit Excellence; Charlottesville (VA); Hybrid; USD 65,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Professional development funding

SIMPLE IRA

Job summary

The Women’s Initiative in Charlottesville, VA seeks a Clinical Care Coordinator (Licensed Therapist) to join the Clinical department. This full-time hybrid position manages referrals, coordinates scheduling for wellness clinics, and provides brief individual and group therapy with a minimum caseload of 16 participants.

You will collaborate with clinicians, front desk staff, and partner organizations to ensure timely access to care, maintain confidential documentation, and support program

Qualifications

• Master’s degree in Social Work, Counseling, Marriage & Family Therapy, Psychology, or related field.
• Minimum of 2+ years of clinical experience.
• Active, unrestricted Virginia licensure (e.g., LCSW, LPC, LMFT).
• Ability to work with diverse populations.
• Proficiency in documentation and electronic health record systems.
• Maintain active licensure and continuing education.

Responsibilities

• Provide brief individual and group therapy.
• Coordinate referrals and waitlists; ensure timely access to care.
• Collaborate with clinicians, front desk, and community partners.
• Maintain confidential EHR documentation and compliance.
• Lead care coordination efforts to improve access and reduce delays.

Skills

Clinical counseling

Virginia licensure

EHR documentation

Organizational skills

Collaborative care

Education

Master's degree in Social Work/C Counseling/Psychology

Tools

EHR systems

Job description

Clinical Care Coordinator (Licensed Therapist)

Department: Clinical

Job Status: Full Time

FLSA Status: Exempt

Supervisor: Co-Executive Director or Mental Health Counseling Program

Salary: $65,000–$68,250 annually

Work Schedule

• Monday, Tuesday, Wednesday, and Friday: 9:00 a.m.–5:00 p.m.
• Thursday: 11:30 a.m.–7:30 p.m.
• Occasional evening or weekend hours may be required to support agency events or operational needs.

Primary Work Location: Main Office, 1101 E High Street, Charlotteville, VA

Work Type: Hybrid: A minimum of three full days in-person a week, including one evening. This position is designated as hybrid, with remote work flexibility based on position requirements, organizational needs, and applicable workplace policies.

The Women’s Initiative (TWI) provides free, high-quality mental health counseling, resilience programs, and social support services to women throughout Charlottesville and the surrounding region. Guided by our Resilience Model of Care, we deliver holistic, trauma-informed, and culturally responsive services that empower individuals to transform challenges into positive change and growth.

Each year, The Women’s Initiative serves thousands of women and members of the gender expansive community through counseling, wellness programs, educational workshops, and community-based services. We are committed to expanding equitable access to mental health care for all women and gender-expansive individuals, particularly those who face barriers to care due to financial hardship, cultural or language differences, discrimination, transportation challenges, or other life circumstances. We recognize that these barriers disproportionately affect many communities, including Black, BIPOC, Latiné, and LGBTQ+ individuals, and strive to ensure that every person seeking support is welcomed with dignity, compassion, and respect.

To further expand access to care, we collaborate with healthcare providers, social service agencies, and other community organizations throughout the region to bring mental health services to where they are needed most.

Mission

The mission of The Women’s Initiative is to provide women with effective counseling, social support, and education so they can transform challenges into positive change and growth.

Values

We are committed to identifying and supporting each woman’s needs and strengths and providing compassionate care that maintains the highest standards of excellence in an environment that is welcoming, safe, and supportive.

Location

The main office is located at 1101 East High St. The Women’s Initiative maintains a satellite office at the Sentara Community Health and Outreach Clinic at 920 E High St and embeds with community partners across the Charlottesville area.

Why Join Our Team?

At The Women’s Initiative, you’ll join a mission-driven team dedicated to expanding access to high-quality mental health care for women and gender-expansive individuals. We value collaboration, cultural humility, innovation, and continuous learning. Our employees are supported through competitive benefits, professional development opportunities, and a workplace culture that prioritizes compassion, well-being, and meaningful community impact.

Position Description

The Clinical Care Coordinator provides brief individual and group therapy, while serving as the central coordinator for participant referrals and continuity of care. Working closely with participant support staff, clinicians, community partners, and external providers, this role manages the counseling waitlist, coordinates scheduling for walk-in and call-in wellness clinics, facilitates timely participant placement, and streamlines care coordination to improve access to services and ensure participants receive compassionate, well‑coordinated care.

Essential Functions

• Mental health counseling
  • Provide clinical care: Deliver individual psychotherapy using TWI’s brief therapy model, facilitate clinical groups, and maintain a minimum caseload of 16 participants.
  • Respond to urgent needs: Serve as an on-call Red Dot clinician, providing timely assessment, crisis intervention, risk evaluation, and coordination of appropriate care.
  • Engage participants and community: Staff walk‑in and call‑in wellness clinics, lead clinical or Social Support/Mind Body groups, and provide effective referrals and follow‑up.
  • Maintain quality and compliance: Participate in supervision and team meetings, maintain accurate and confidential EHR documentation, and complete administrative and clinical operations responsibilities.
• Clinical Care Coordination
  • Coordinate Clinical Access and Operations: Monitor caseload distribution, staffing coverage, waitlists, referrals, scheduling, and wellness clinic capacity to support timely, equitable access to services and minimize delays.
  • Lead Participant Care Coordination: Serve as the primary clinical liaison for participant care coordination, working with clinicians, front desk and participant support staff, community providers, and partner organizations to coordinate referrals, care transitions, resource navigation, and follow‑up services.
  • Oversee Referral and Scheduling Processes: Maintain effective referral and waitlist systems and serve as the primary clinical point of contact for front desk staff regarding referrals, scheduling workflows, wellness clinics, and participant coordination processes.
  • Evaluate and Improve Care Coordination: Review service outcomes, participant needs, and workflow processes to identify opportunities to strengthen care coordination, access, and service delivery.
  • Advance Quality Improvement: Collaborate with clinical leadership and staff to develop, strengthen, and implement care coordination policies, procedures, and process improvements, using data and participant outcomes to guide decisions.
  • Strengthen Community Referral Partnerships: Develop and maintain community referral networks, identify resources and partnership opportunities to promote access to care.
• Advance education and outreach: Provide psychoeducation through workshops, presentations, and groups, and participate in community outreach that promotes mental health awareness, resilience, and access to care.
• Contribute to a strong, collaborative organization: Demonstrate professionalism, accountability, cultural humility, and clear communication while supporting equitable, inclusive, and accessible services; participate in supervision, training, professional development, and agency‑wide programs and fundraising events.
• Support effective and adaptable operations: Maintain confidentiality, data privacy, and compliance with agency policies; use organizational systems and technology consistently, adapt to evolving needs, and contribute to organizational priorities and other duties as assigned.

The essential functions listed above are intended to describe the primary responsibilities of this position and are not intended to be an exhaustive list of all duties. Responsibilities may be modified or expanded based on organizational needs.

Required Skills and Qualifications

• Master’s degree in Social Work, Counseling, Marriage & Family Therapy, Psychology, or related behavioral health field.
• Minimum of 2+ years of clinical experience.
• Active, unrestricted Virginia licensure (e.g., LCSW, LPC, LMFT).
• Ability to work with diverse populations.
• Proficiency in documentation and electronic health record systems.
• Maintain active licensure and complete required continuing education and professional development.
• Strong organizational and time management skills.
• Demonstrate ability to build and maintain cross organizational and interagency relationships.

Preferred Qualifications

• Experience working with high‑acuity participants.
• Training in CBT, DBT, EMDR, or other specialized modalities.
• Experience with integrated behavioral health or collaborative care models.

Working Conditions & Physical Requirements

• Frequent travel between The Women’s Initiative’s office locations and occasional travel throughout the service area is required.
• A valid driver’s license, reliable personal transportation, and the ability to travel independently are required.
• Ability to lift, carry, and move materials weighing up to 15 pounds on an occasional basis.
• Ability to sit, stand, walk, and use a computer for extended periods throughout the workday.
• Perform other related duties as assigned in support of organizational operations.

Compensation and Benefits

Starting salary is based on directly related experience, education, certifications, and other job‑related qualifications. Most new employees are hired at or near the beginning of the posted salary range, with higher starting salaries considered for candidates whose experience and qualifications substantially exceed the minimum requirements.

• Health, dental, and vision insurance.
• 160 hours of paid time off annually.
• Up to $1,000 in annual professional development funding.
• SIMPLE IRA retirement plan with an employer match up to 3% after one year.

Equal Opportunity Employer

The Women’s Initiative is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Additional Information

The Women’s Initiative reserves the right to revise or change job duties and responsibilities as organizational needs evolve. This job description does not constitute an employment contract and should not be construed as a guarantee of employment.