Clinical Care Coordinator - ENT

Providence; Spokane (WA); On-site; USD 65,000 - 85,000; Full time

Job summary

Providence Spokane ENT seeks an ENT Specialty Program Coordinator, a Medical Assistant who serves as the primary clinical coordinator and patient navigator for multiple complex subspecialty programs. You will coordinate patient care across multidisciplinary teams and support providers with comprehensive care management.

This role also helps with program development and growth initiatives and acts as a key contact for patients, families, providers, and external specialty partners, all within

Qualifications

• Graduate of an accredited school with hands-on MA clinical training.
• Registered Medical Assistant or MA apprenticeship program completion.
• WA MA registration or certification required within 60 days of hire.
• 3 years office experience including customer service, EPIC EMR and MS Office usage.
• 3 years healthcare experience.

Responsibilities

• Coordinate patient care across multidisciplinary teams.
• Serve as primary clinical coordinator and patient navigator for ENT programs.
• Support providers through care management activities and program growth.
• Act as a key contact for patients, families, providers and external partners.

Skills

Patient interaction

Care coordination

Customer service

Education

Graduate of an accredited Medical Assistant program

Graduate of a registered Medical Assistant apprenticeship program

Tools

EPIC EMR

Microsoft Office (Excel, Publisher, PowerPoint)

Job description

The ENT Specialty Program Coordinator is a Medical Assistant who serves as the primary clinical coordinator and patient navigator for multiple complex subspecialty programs within Providence Spokane ENT. This position coordinates patient care across multidisciplinary teams, supports providers through comprehensive care management activities, assists with program development and growth initiatives, and serves as a key point of contact for patients, families, providers, and external specialty partners.

Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Coursework/Training: Graduate of an accredited school that includes hands on training in a clinical setting for medical assistants or,
• Coursework/Training: Graduate of a registered medical assistant apprenticeship program
• Upon hire: National Provider BLS - American Heart Association
• Within 60 days of hire: Washington Medical Assistant Registered or,
• Within 60 days of hire: Washington Medical Assistant Certification
• 3 years Office experience including, customer service, computers, Microsoft Office software (Excel, Publisher and PowerPoint), EPIC (or other EMR) utilization, and patient interaction experience.
• 3 years Healthcare experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.