Clinical Care Coordinator - Elderly & Complex Patients

Optimal Care; Jackson (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO (3+ weeks)

Medical, Dental, and Vision Insurance

HSA and FSA options

Company paid Short Term Disability

Company paid Life Insurance

401(k) with Employer Match

Mileage Reimbursement

Company Vehicle Program

Pet Insurance

ID and Fraud Protection

Job summary

Optimal Care in Jackson, MI is seeking a Physician Services Clinical Coordinator to serve as the central link between providers, patients, caregivers and healthcare partners, ensuring care plans are carried out smoothly and efficiently. This role emphasizes organization, communication, and problem-solving while delivering compassionate service to elderly and medically complex patients.

You will coordinate services, manage patient needs, and support access to resources to sustain health and

Qualifications

• High school diploma or GED required.
• CENA certification, MA certification, or equivalent work experience.
• Minimum 1 year in medical field or medical office setting.
• Strong grasp of medical terminology.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Reliable transportation with valid automobile insurance.

Responsibilities

• Coordinate services and navigate care plans for elderly/medically complex patients.
• Serve as the central link between providers, patients, caregivers, and partners.
• Communicate and follow up to ensure continuity of care and timely resource access.

Skills

Excellent verbal and written comms

Microsoft Office

Medical terminology

Time management

Education

High school diploma or GED

CENA Certification

MA Certification

Associate's degree

Tools

Outlook

Word

Excel

PowerPoint

Job description

Optimal Care in Jackson, MI is seeking a Physician Services Clinical Coordinator to serve as the central link between providers, patients, caregivers and healthcare partners, ensuring care plans are carried out smoothly and efficiently. This role emphasizes organization, communication, and problem-solving while delivering compassionate service to elderly and medically complex patients.

You will coordinate services, manage patient needs, and support access to resources to sustain health and