Clinical Care Coordinator (3025) - West Point Family Medicine

TPMG; West Point (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

A large physician-owned group is seeking a Clinical Care Coordinator to lead daily operations at their family medicine office in West Point, VA. This full-time role involves overseeing clinical staff, managing patient triage, and ensuring compliance with medical regulations. The ideal candidate will have at least 5 years of experience, relevant licensure, and strong communication skills. Join a dynamic team focused on quality patient care and professional support.

Qualifications

• Minimum of 5 years related experience.
• Current licensure in VA as an CMA, LPN or Registered Nurse preferred.
• CPR Certification is required.
• Ability to manage daily clinical operations and staff.

Responsibilities

• Oversee clinical staff daily office operations.
• Provide overall leadership for clinical staff.
• Manage patient rooming and triage activities.
• Monitor and evaluate clinical staff performance.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Implementation in clinic of new service lines, Nextgen requirements, TPMG requirements for ACO, CCM and new processes.
• Oversee supply ordering for clinical and durable medical equipment (DME).
• Responsible for durable medical equipment (DME) and injectable inventory management systems to ensure the clinic is adequately stocked to meet patient needs.
• Maintain OSHA compliance and manuals.
• Maintain clinical certifications and record in Paycor.
• Assisting physician with gynecologic, surgical and wound procedures/exams.
• Administering immunizations and variety of injections.
• Serve as a resource to all staff about patient care coordination, availability, and any additional pertinent information.
• Maintains strictest confidentiality.
• All other clinical duties as assigned.

Skills

Knowledge of clinic office procedures

Skill in planning and organizing

Ability to communicate clearly

Knowledge of medical practices

Organization

Data entry

Confidentiality

Education

Current licensure in VA as an CMA

LPN or Registered Nurse preferred

CPR Certification

Tools

Paycor

NextGen

Job description

Position: Clinical Care Coordinator (3025) - West Point Family Medicine

Location: West Point, VA

Job Id: 3025

# of Openings: 1

Tidewater Physicians MultispecialtyGroup is actively seeking a Clinical Care Coordinator for our family medicine office in West Point. Tidewater Physicians Multispecialty Group (TPMG) is comprised of over 200 physicians and advanced practice clinicians and is the largest physician-owned group on the Peninsula.This is a full-time position, Monday - Friday

This individual is responsible for the daily operations of all clinical staff and reports to the Medical Office Manager. They provide clinical staff support for the office. Promotes a positive and supporting environment for site clinical staff, patients, and providers.

Major Duties and Responsibilities

• Oversees clinical staff daily office operations and delegates as needed with Office Manager.
• Responsible for providing overall leadership, growth, administration and performance for clinical staff to ensure accomplishment of its objectives and goals.
• Room patients, triage and input vital signs for Providers.
• Work with OM for clinical staff personnel functions including staffing, training, monitoring and evaluation of staff.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Implementation in clinic of new service lines, Nextgen requirements, TPMG requirements for ACO, CCM and new processes.
• Oversee supply ordering for clinical and durable medical equipment (DME).
• Responsible for durable medical equipment (DME) and injectable inventory management systems to ensure the clinic is adequately stocked to meet patient needs.
• Maintain OSHA compliance and manuals.
• Maintain clinical certifications and record in Paycor.
• Assisting physician with gynecologic, surgical and wound procedures/exams.
• Administering immunizations and variety of injections.
• Serve as a resource to all staff about patient care coordination, availability, and any additional pertinent information.
• Maintains strictest confidentiality.
• All other clinical duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of organizational policies, procedures and systems.
• Knowledge of clinic office procedures.
• Knowledge of computer systems and applications.
• Knowledge of medical practices, terminology, and reimbursement policies.
• Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.
• Skill in planning, organizing, delegating and supervising.
• Skill in evaluating the effectiveness of existing methods and procedures.
• Skill in operating a variety of office equipment and computer programs.
• Ability to work scheduled hours as defined in the job offer.
• Ability to read, interpret and apply policies and procedures.
• Ability to communicate clearly and effectively.
• Ability to set priorities among multiple requests.
• Ability to interact with patients, medical and administrative staff, public effectively.
• Ability to work with minimal supervision.

Education / Training / Requirements

• Minimum of 5 years related experience.
• Current licensure in VA as an CMA or
• LPN or Registered Nurse preferred.
• CPR Certification.

Physical Demands

• Ability to lift or move equipment.
• Ability to stand and walk for limited periods of time.
• Ability to sit for extended periods of time.
• Ability to enter data into a computer via a keyboard.
• Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
• Ability to grasp and hold up to 30 lbs.*
• Ability to occasionally squat and lean over.
• Ability to hear normal voice level communications in person or through the telephone.
• Ability to speak clearly and understandably.
• Basic vision, corrected.
• Ability to see and understand data on a computer screen.

Success Factors

• Alignment with Company Mission and Core Values
• Open Communication/Positive
• Goal Driven
• Accuracy and Attention to Detail

All statements are essential functions of the position unless identified as non-essential by an asterisk (*).

Come join the team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.