Clinical Care Coordinator

The Coordinating Center; Silver Spring (MD); Hybrid; USD 70,000 - 72,000; Full time

Benefits offered by this job

Medical FSA/HSA plans

Dental insurance

Vision insurance

403(b) matching

Short/Long-term disability

11 paid holidays

Winter break

Generous PTO accrual

USA Today Top Workplace

Job summary

The Coordinating Center in Maryland is seeking a Clinical Care Coordinator for the REM Program, combining telework with community visits to support Medicaid recipients under age 21 with complex needs.

You will partner with families to create individualized care plans, coordinate services, and maintain thorough documentation across databases, while upholding confidentiality and cultural competency.

Qualifications

• Active Maryland Social Work license (LMSW, LCSW-C) or Maryland RN license (RN) is required.
• Two years of case management experience is required.
• Pediatric experience is preferred.
• CCM certification must be obtained within two years of employment.

Responsibilities

• Develop individualized client Care Management Plans with input from clients and caregivers.
• Coordinate medical and home/community-based services for medically complex clients.
• Research cost-effective care alternatives as appropriate.
• Lead assessments, planning, education, advocacy and evaluation in the case management process.
• Monitor outcomes and adjust Care Management Plans to maximize health and goals.

Skills

Case management

Pediatrics experience

Care coordination

Job description

This is a full-time teleworking position with the expectation to be visiting clients in the lower Montgomery County + upper Prince George's County region in Maryland.

Who We Are

The Coordinating Center (The Center) has 40 years of experience supporting children, youth, adults and seniors with complex medical needs and disabilities statewide. Deeply committed to a person-centered approach and philosophy, The Coordinating Center helps individuals of all ages and abilities access affordable and quality healthcare while achieving their aspirations for a meaningful life. Over the past four decades, we have become an industry expert in the delivery of person-centered, community-based care coordination services and population health.

Who You Are

We are looking for people who have a passion for helping others in your community, and who align with our mission, vision, and values as a nonprofit organization. If you are a registered nurse (RN) or licensed social worker (LMSW, LCSW-C) and have experience in case management/care coordination, home health, school nursing, or pediatrics, this might be the organization for you! We look for collaborative and creative minds, self-managing organizational skills, and the desire to challenge and grow professionally.

Specific qualifications are:

• An active Maryland Social Work license (LMSW, LCSW-C) or Maryland Registered Nurse license (RN) is required.
• Two years of case management experience is required.
• Pediatric experience, preferred.
• Ability to obtain the CCM certification within two years of employment.

What You Will Do

As a Clinical Care Coordinator, you will provide day-to-day care management and coordination services within the REM Program (Rare and Expensive Case Management). Your clients will be recipients of Medicaid, most of whom are under age 21, and have complex medical needs. Partnering with their family/caregivers, you will work directly with clients on creating an individualized plan of care with goals to help them remain independent in the community setting of their choice. This position is a hybrid of teleworking and client visits in the community setting including client homes, facility settings, school/day programs, and hospitals. This position requires a commitment to and culturally competent approach to Diversity, Equity, Inclusion and Belonging.

As a Clinical Care Coordinator, You Will

• Facilitate the development of individualized client Care Management Plans, ensuring the inclusion of client/caregiver input.
• Locate, coordinate, and navigate medical services and other home and community-based services for medically complex children and adults with disabilities and comorbid conditions inclusive of individuals experiencing financial, housing and resource instability.
• Research and recommend cost effective alternatives to care, as appropriate.
• Engage the case management process and best practices to guide client service delivery to include assessments, documentation, planning, implementation, education, advocacy, and evaluation.
• Evaluate actual outcomes, as well as desired outcomes and adjust Care Management Plan interventions accordingly to maximize health and goal achievement potential.
• Facilitate communication between community-based providers, insurance carriers, the multidisciplinary team and supports required by the client.
• Coordinate quarterly on-site visitations as well as convening and attending multidisciplinary team meetings, and maintaining periodic, regular contact with clients and other members of the health care team.
• Complete timely documentation of care management activities in multiple electronic databases, maintaining confidentiality of PHI in all settings.

Why Join Us

The salary for this position is $70,000-$72,000 and comes with all of our full time benefits. This position requires the CCM certification within two years of employment, with a $1500 stipend upon completion.

• The Coordinating Center is proud to offer a comprehensive and award-winning benefits package including medical FSA/HSA plans, dental, vision, matching 403b, and short term/long term disability options. We offer 11 paid holidays, a winter break, and generous PTO accrual.
• We have been named a USA Today Top Workplace award winning organization for three years in a row!
• We facilitate ongoing conversations about professional development opportunities and invest in our coworkers by providing funds to use for professional development, and funds for furthering education.
• We also encourage collaboration within our different councils and committees to get involved with other coworkers across the organization.

The Center is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, gender identity, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, coworker activities and general treatment during employment. We believe we are stronger together. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services.

To request a reasonable accommodation for the job application or interview process, please contact our HR team at [e-mail] or 410-987-1048.