Clinical Care Coordinator

Hillcrest Health & Living; Lincoln (NE); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance plans

Vision, dental, and life insurance

Professional development support

Dayforce Wallet

Gym membership reimbursement

Growth opportunities

Job summary

Hillcrest Firethorn in Lincoln, NE is seeking a Clinical Care Coordinator to lead clinical operations, coordinate care, and guide team members from admission through discharge. The ideal candidate is an LPN with leadership experience in post-acute care, Medicare documentation expertise, and a track record of improving resident outcomes.

This full-time role offers competitive pay and comprehensive benefits. Join Hillcrest Health & Living to inspire people to live their best lives through

Qualifications

• LPN license in Nebraska or a compact state is required.
• Long-term care or skilled nursing facility experience is required.
• Previous charge nurse, unit manager, or clinical care coordination experience preferred.
• Strong understanding of post-acute care and Medicare documentation.
• Ability to support admissions, transitions, and discharge planning.
• Strong accountability, communication, and documentation skills.
• One weekend day schedule and rotating on-call every fourth weekend.

Responsibilities

• Provide clinical oversight and support for assigned neighborhoods, residents, patients, and team members.
• Participate in staffing oversight and daily rounds to meet patient needs.
• Monitor care delivery, call lights, infection control, fall prevention, and care plan updates.
• Attend daily multidisciplinary stand-up meetings and follow up items.
• Ensure INTERACT tools and care paths are implemented and updated.
• Support team education on Medicare documentation and required stays.
• Prepare rooms and equipment for new admissions; ensure handoffs to the next shift.
• Serve as backup for Admissions Coordinator during vacations or absences.
• Facilitate patient-centered transitions from admission to discharge.
• Partner with nurse managers on performance reviews and coaching.
• Review EMAR records for missed meds and proper administration.
• Participate in QAPI meetings and assist with dashboards and improvement plans.
• Fill in on the floor as a nurse to support staffing as needed.
• Work varied shifts and on-call every fourth weekend.

Skills

Clinical leadership

Staff coaching

Communication

Regulatory compliance

Care coordination

Attention to detail

Education

LPN license in Nebraska or a compact state

Basic Life Support (American Heart Association)

Tools

EMAR system knowledge

EMR software familiarity

Job description

Clinical Care Coordinator – Hillcrest Firethorn

Location: Lincoln, NE

Service Line: Hillcrest Firethorn

Schedule: Full-Time

Hillcrest Health & Living is looking for an experienced, organized, and clinically strong Clinical Care Coordinator to join our team at Hillcrest Firethorn in Lincoln, NE.

Hillcrest Firethorn is a modern post-acute rehabilitation and long‑term care community designed to provide personalized care in a warm, hospitality-focused setting. Our team works together to create an environment where patients, residents, families, and visitors feel known, supported, and confident in the care being provided.

At Hillcrest, our mission is simple: Inspiring people to live their best lives. As the Clinical Care Coordinator, you will play an important leadership role in supporting clinical operations, guiding team members, coordinating care, and helping ensure strong outcomes from admission through discharge.

What You’ll Do

• Provide clinical oversight and support for assigned neighborhoods, residents, patients, and team members.
• Participate in the oversight of daily and ongoing staffing needs.
• Complete daily rounds to ensure patient, resident, and team member needs are being met.
• Monitor care delivery, call light response, infection-control practices, fall prevention, care plan updates, wound rounds, weights, documentation, and dining room supervision.
• Attend daily multidisciplinary stand‑up meetings and bring forward items needing follow‑up.
• Ensure INTERACT tools, care paths, and other clinical resources are implemented, reviewed, and updated as needed.
• Support team member education related to Medicare documentation, ADL documentation, coverage guidelines, and required documentation for Medicare stays.
• Help prepare for new admissions by ensuring rooms are ready, equipment is available, nurse‑to‑nurse report has been received, and team members are prepared to welcome the patient.
• Serve as backup support for the Admissions Coordinator during vacations, absences, or times out of the office.
• Support patient‑centered transitions from admission through discharge.
• Partner with nurse managers to complete Nurse Tech performance reviews, coaching, and counseling.
• Review electronic medication administration records for missed medications, unresolved flags, timeliness of med pass, and correct med pass procedures.
• Participate in QAPI meetings and assist with dashboards, performance improvement plans, and follow‑up actions.
• Fill in on the floor as a nurse when needed to support adequate staffing and patient care.
• Work occasional varied shifts or hours as needed to observe care, complete evaluations, support coaching, and meet operational needs.
• Participate in rotating on‑call responsibilities every fourth weekend.
• Communicate clearly and professionally with patients, residents, families, providers, nurses, Nurse Techs, therapy, admissions, and leadership.

What We’re Looking For

We are looking for an LPN who brings strong clinical judgment, leadership presence, accountability, and follow‑through.

The right candidate will be comfortable functioning as a clinical leader on the floor, supporting team members, managing changing priorities, and keeping patient and resident care at the center of each decision. This role is a strong fit for someone with unit manager, charge nurse, or similar leadership experience who is confident stepping in, solving problems, and helping the team stay focused on quality care.

Ideal Candidates Will Have

• Active LPN license in Nebraska or a compact state required.
• Long‑term care or skilled nursing facility experience required.
• Previous charge nurse, unit manager, clinical coordinator, or similar leadership experience strongly preferred.
• Strong understanding of post‑acute care, long‑term care, Medicare documentation, clinical compliance, and resident/patient care coordination.
• Ability to support admissions, care transitions, and discharge planning with strong organization and communication.
• Strong accountability and follow‑through with clinical oversight, documentation, communication, and team support.
• A self‑directed work style with the ability to see what needs to be done and take appropriate action.
• Confidence coaching team members, addressing concerns, and supporting performance expectations professionally.
• Strong attention to detail with care plans, EMAR review, documentation, wounds, weights, fall prevention, and regulatory expectations.
• Ability to stay calm, flexible, and professional in a fast‑paced care environment.
• A team‑first approach with the professionalism to communicate directly, respectfully, and solution‑focused.
• Willingness to work a schedule that includes one weekend day and rotating on‑call every fourth weekend.

Education & Credentials

• Active Licensed Practical Nurse license in Nebraska or a compact state required.
• Long‑term care or skilled nursing facility experience required.
• Previous charge nurse, unit manager, clinical care coordination, or nurse leadership experience strongly preferred.
• Basic Life Support certification through the American Heart Association required.

Why Hillcrest?

At Hillcrest Firethorn, clinical leadership matters. The Clinical Care Coordinator helps keep care organized, communication clear, and team members supported so patients and residents receive the right care at the right time.

This role is ideal for an LPN who enjoys being a trusted clinical resource, supporting admissions and transitions, coaching team members, and helping drive strong outcomes in a long‑term care and skilled nursing environment.

What Hillcrest Offers

• Competitive compensation.
• Multiple health insurance plan options.
• Vision, dental, and life insurance.
• Professional development support, including tuition reimbursement, certifications, and career‑growth programs.
• Dayforce Wallet, allowing you to choose when you get paid.
• Gym membership reimbursement and partner discounts.
• Opportunities to grow within a mission‑driven senior care organization.

Physical & Other Requirements

• Must be able to speak, read, and write English.
• Must be able to independently lift up to 35 pounds.
• Must be able to perform repetitive sitting, bending, standing, walking, and movement as needed.
• Must be flexible, calm, and professional in stressful or changing situations.
• Must be able to work in a fast‑paced environment with strong attention to detail.
• Must be able to utilize technology, EMAR, clinical systems, and care resources efficiently and effectively.
• Must be willing to work a schedule that includes one weekend day.
• Must participate in rotating on‑call responsibilities every fourth weekend.
• Must be willing to flex hours or shifts occasionally to support team member coaching, evaluations, observations, admissions coverage, and patient care needs.
• Possible exposure to communicable diseases and bodily fluids.
• Other duties as assigned.

Join Hillcrest Health & Living and help us continue inspiring people to live their best lives through clinical leadership, strong communication, and resident‑centered care.