Clinical Care Advisor IDD (Program Consultant)

The Elevance Health Companies, Inc.; Durham (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

The Elevance Health Companies, Inc. seeks a Clinical Care Advisor IDD (Program Consultant) to lead and support client-facing programs from North Carolina, with travel to client sites as needed.

This role focuses on program development, compliance, and operational excellence in external client programs. Ideal candidates hold a BA/BS in a related field, 3+ years in external client-facing program management, and NC licensure (RN, LCSW, LMHC, LPC, or LMFT).

Qualifications

• BA/BS in a related field.
• Minimum 3 years of external client-facing program management experience.

Responsibilities

• Develop, implement, and manage one or more client-facing programs within a business unit.
• Maintain ongoing compliance and daily operations of external client programs.
• Ensure programs meet stated objectives and support teams in daily operations.
• Research applicable subject matter practices and stay current with industry trends.
• Coordinate training related to the external client programs.
• Support program success measures and assist with data collection relating to program success.

Skills

NC Residency

NC Licensure

I/DD experience

Behavioral health programs

NC 1915 Programs

I/DD support

Excel

Organizational skills

Education

BA/BS in related field

Job description

Clinical Care Advisor IDD (Program Consultant)

Location: State of North Carolina. This field‑based role involves traveling to client sites or designated locations, with occasional office attendance for meetings or training. Candidates must reside within a reasonable commuting distance of the posting location unless an accommodation is granted in compliance with legal requirements.

Responsibilities

Under the supervision of the Manager II, the candidate will:

• Develop, implement, and manage one or more client‑facing programs within a business unit.
• Maintain ongoing compliance and daily operations of external client programs.
• Ensure programs meet stated objectives and support teams in daily operations.
• Research applicable subject matter practices and stay current with industry trends.
• Coordinate training related to the external client programs.
• Support program success measures and assist with data collection relating to program success.

Minimum Requirements

• BA/BS in a related field.
• Minimum 3 years of experience in external client‑facing program management, or an equivalent combination of education and experience.

Preferred Skills, Capabilities, and Experiences

• Residency in North Carolina.
• Active RN, LCSW, LMHC, LPC, or LMFT licensure from North Carolina.
• Lived experience with behavioral health programs.
• Experience with North Carolina 1915 programs.
• Experience supporting individuals with Intellectual and Developmental Disabilities (I/DD).
• Advanced proficiency in Microsoft Office Suite, especially Excel.
• Exceptional organizational skills.

Employment Information

Job Level: Non‑Management Exempt. Work shift: unspecified. Job Family: BSP > Program/Project.

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer and will consider all qualified applicants without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. Applicants requiring accommodation should submit an Accessibility Accommodation Request Form.