Clinical Care Advisor - IDD Team Lead

The Elevance Health Companies, Inc.; Durham (NC); Hybrid; USD 90,000 - 125,000; Full time

Job summary

The Elevance Health Companies, Inc. is seeking a Clinical Care Advisor - IDD Team Lead to coordinate operations for IDD case management within CFSP Foster Care.

This statewide field-based role requires interaction with families, care teams, and providers, with additional telephonic or home-visit duties as needed. You will coach field care managers, oversee complex cases, and help ensure integrated physical and behavioral health care while managing overall costs.

Responsibilities

• Coordinate operations and workflows for IDD case management in CFSP Foster Care.
• Coach field care managers and perform case management telephonically and/or by home visits.
• Manage healthcare costs for the designated population via integrated physical and behavioral health.
• Manage the most complex cases and support Special Programs case managers.

Job description

Anticipated End Date: 2026-08-31 Position Title: Clinical Care Advisor - IDD Team Lead Job Description: Clinical Care Advisor - IDD Team Lead

North Carolina residency is required! Travel within your assigned DSS Region is required. When you are not in the field, you will work virtually from your home.

These roles are statewide field-based and require you to interact with patients, members, or providers 10-20% of the time. This is a collaborative role with the field care managers for the CFSP program with the advisors supporting the care managers with consulting on IDD cases.

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands‑on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Clinical Care Advisor - IDD Team Lead is responsible for coordinating operations and workflows related to Intellectual, Developmental & Disability - IDD case management activities in support of CFSP Foster Care. Serve as coach. Performs case management telephonically and/or by home visits within the scope of licensure. Manages overall healthcare costs for the designated population via integrated (physical health/behavioral health) case management and whole person health. Manages the most complex cases and provides support to Special Programs case managers.

How you will make an impact:

Experience with IDD population and 1915(i) services strongly preferred.

Engage collaboratively with key stakeholders, including families, foster parents, and service teams to craft and sustain individualized treatment plans. Conducts assessments to identify individual needs. Develops comprehensive care plan to address objectives and goals as identified during assessment. Supports member access to appropriate quality and cost effective care and modifies plan(s) as needed. Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care.

Coordinates social determinants of health to meet the