Clinical Business Operations & Analytics Manager

Iconma,-Llc.; Boston (MA); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health Benefits

Referral Program

Excellent growth and advancement机会

Job summary

Medical Center in Boston, MA seeks a Clinical Business Operations and Analytics Manager. This hybrid role partners with departmental leadership to optimize workforce operations and provide data-driven insights for performance.

You will develop dashboards, reports, and executive summaries while ensuring data integrity across HR, finance, and clinical units. You will leverage Excel, Power BI, and Tableau to monitor attendance, productivity, overtime, vacancies, and staffing trends, supporting

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience supporting workforce operations, payroll, scheduling, analytics, or business operations.
• Proficiency with Excel and reporting/data visualization tools (Power BI or Tableau).
• Strong analytical, organizational, and communication skills; healthcare experience preferred.

Responsibilities

• Partner with Sterile Processing and Clinical Support Services leadership to drive performance.
• Oversee workforce operations including payroll coordination, time and attendance, scheduling, and dashboards.
• Develop reports, dashboards, and data visualizations for leadership.
• Maintain workforce dashboards covering attendance, productivity, overtime, vacancies, and staffing trends.
• Collaborate with HR, Finance, IS, and operations to support departmental goals.
• Leverage AI-enabled tools to improve reporting efficiency and decision support.

Skills

Analytical skills

Communication skills

Excel

Power BI

Tableau

Education

Bachelor's degree in Business, Healthcare Administration, Analytics, HR, IS or related field

Tools

Excel

Power BI

Tableau

Job description

Our client, a Medical Center located in Boston, MA is looking for a Clinical Business Operations and Analytics Manager.

Responsibilities:

• The Business Operations & Analytics Manager serves as a key partner to Sterile Processing and Clinical Support Services leadership, helping ensure the department operates efficiently while providing the data and insights needed to drive performance.
• This hybrid role combines workforce operations, departmental administration, and business analytics.
• Oversees key workforce processes including payroll coordination, time and attendance management, scheduling support, vacation tracking, workforce reporting, and employee management dashboards.
• Develops reports, dashboards, presentations, and data visualizations that help leaders monitor performance, identify trends, and make informed decisions.
• Serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration.
• Develop and maintain workforce dashboards and reports related to attendance, productivity, overtime, vacancies, and staffing trends.
• Partner with leaders to support workforce planning, operational decision-making, and departmental performance.
• Design and maintain reports, dashboards, scorecards, and data visualizations.
• Analyze operational and workforce data to identify trends, opportunities, and performance improvement initiatives.
• Prepare executive summaries, presentations, and leadership reports.
• Collaborate with Human Resources, Finance, Information Systems, and operational leaders to support departmental goals.
• Leverage technology and AI-enabled tools to improve reporting efficiency and decision support.
• Ensure the accuracy, integrity, and consistency of workforce and operational data.

Requirements:

• Bachelor's degree in Business, Healthcare Administration, Analytics, Human Resources, Information Systems, or a related field, or equivalent experience.
• Experience supporting workforce operations, payroll, scheduling, time and attendance, analytics, reporting, or business operations.
• Proficiency with Excel and reporting/data visualization tools such as Power BI or Tableau.
• Strong analytical, organizational, and communication skills. Healthcare experience preferred.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

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