Clinical Associate

SRS Medical; Illinois; On-site; USD 60,000 - 80,000; Full time

Job summary

A medical technology company in Illinois is seeking a Clinical Associate to serve as a product expert and implement BPH Care Pathways in urology practices. The role focuses on establishing key partnerships with clinical staff and driving effective training. Responsibilities include leading patient education, performing clinical reviews, and maintaining strong communication within the sales team. Ideal candidates will possess a patient-centered mentality and have experience in a clinical setting. Competitive compensation and growth opportunities are offered.

Qualifications

• Two years of experience in a clinical office environment or completion of Medical Sales College program.
• Ability to effectively communicate with healthcare professionals and patients.

Responsibilities

• Drive BPH protocols in targeted urology practices.
• Establish relationships with clinical staff and physicians.
• Lead patient education campaigns.
• Perform customer clinical reviews.

Skills

Clinical expertise

Excellent communication skills

Patient-centered approach

Problem-solving abilities

Education

High School Diploma

Bachelor’s degree in Life Sciences

Job description

SRS Medical Systems is a growing medical technology company focused on improving urologic care with simple, proven technologies. Our unique diagnostics and therapies help the largest and most patient-centric urology practices deliver the right level of care at the optimal time in the BPH disease state.

By fostering patient-provider dynamics focused on assessing and preserving bladder function, rather than managing symptoms, we help ensure every male BPH patient can realize his full clinical potential. Because the best predictor of a satisfied patient is symptom relief, and the best predictor of symptom relief is a healthy, functioning bladder. If you’re looking to do meaningful work in healthcare technology SRS Medical Systems is a great place to be.

About the Clinical Associate (CA):

The CA will be an SRS product expert and effective clinical trainer responsible for supporting the SRS sales team members as the BPH Care Pathway expert and implementation specialist in assigned urology practices. The CA will establish themselves as a key clinical partner with the assigned urology practice BPH Nurse Navigator and/or clinical staff, physicians and administrative staff. The focus of the CA role is implementation of agreed upon BPH pathways within assigned urology client practices and continued training and support of clinical staff, administrators and physicians on procedures, products and results interpretation. Success will be measured by achievement of key sales metrics such as the number of urologists ordering SRS products, monthly volume and staff support in a targeted practice. The CA is responsible for developing key internal relationships with SRS customer service and clinical education staff, as well as the sales and marketing leadership teams. The CA will actively participate in and contribute to regional and national meetings and team calls to share on-site clinical experiences and be an active participant in improving the CA strategy to improve SRS positioning.

Responsibilities

• Drive the SRS 4 and 3 visit BPH protocols in all targeted urology practices.
• Become an SRS product and clinical expert and a highly effective clinical trainer.
• Establish key partner relationship with the site BPH support and/or clinical staff, including physicians, advanced practice providers, nurses, medical assistants, navigators and front office personnel.
• Lead patient education campaigns in client offices.
• Perform weekly and monthly customer clinical reviews.
• Leverage procedure data from our systems demonstrating product and clinical use of SRS technologies with physicians and key clinical staff.
• Maintain a current and accurate database of physician/staff and practice details and activities.
• Meet and exceed revenue objectives for the territory.
• Communicate with sales and marketing, sharing insights and knowledge that will help the company perform at a high level.
• Adhere to the company Vision, Mission and Values.
• Actively participate in and contribute to regional meetings and team calls to share clinical insights.
• Take an active role in development and improvement of the CA role to enhance customer experience and more efficiently implement SRS technologies and pathways.

Required Qualifications

• High School Diploma (Bachelor’s degree in Life Sciences or related area of study preferred)
• Two years’ experience working in or selling into a clinical office environment OR completion of Medical Sales College program

Preferred Qualifications

• A patient focused mentality and drive.
• Excellent verbal and interpersonal relationship skills, including ability to effectively communicate with physicians, nurses and PA’s as well as with patients.
• A self-starter interested in growing skill sets and advancing in an organization.
• Problem-solver demonstrated ability to tackle situations where further investigation is required.
• Driven to deliver the best possible care for patients.
• Capable of following prescribed routines, and standard accepted clinical practices.
• Skilled at managing multiple personalities i.e. medical assistants, nurses, PA’s and physicians.
• Able to work with multiple customer offices and travel between locations within a specified geography on a regular basis.

Preferred Experience

• Demonstrated ability to train others.
• Clinically knowledgeable, possesses knowledge of medications, devices, urologic diagnostics and procedures.