Clinical Associate

Talentify; Chicago (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Health, vision & dental benefits

Disability & life insurance

Job summary

Insight Hospital and Medical Center Chicago is seeking a Clinical Associate to support patient care and departmental efficiency under physician supervision.

You will coordinate daily patient calls, assist in clinical procedures, manage records, and help oversee labs and imaging workflows, while maintaining a compassionate, patient‑centered service.

A background in Medical Assistant training and strong communication skills are essential.

Qualifications

• AAMA certification and CPR certification required.
• Ambulatory care experience and EHR experience preferred.
• Bilingual abilities in Spanish, Mandarin, or Cantonese are a plus.

Responsibilities

• Coordinate daily patient calls and appointments.
• Assist in procedures, patient preparation, and post-procedure tasks.
• Maintain medical records and documentation flow.
• Support radiology and imaging workflows as needed.
• Oversee laboratory operations and specimen handling.
• Ensure inventory of supplies and medications are up to date.

Skills

Customer service

Communication

Organizational skills

Education

Graduate of a Medical Assistant program

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Electronic health records (EHR)

Job description

WE ARE INSIGHT:

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team,

Position Overview

The Clinical Associate is a vital member of our healthcare team, performing a wide range of clinical and administrative tasks to support patient care and departmental efficiency. This role requires a balance of clinical skills, administrative acumen, and a strong commitment to patient service. The Clinical Associate works under the supervision of physicians/providers, assisting in various clinical procedures and ensuring a smooth operational flow within the department.

Key Responsibilities

• Coordinate daily patient calls, including pre/post procedure communications, transportation arrangements, and ensuring patient readiness and arrival.
• Manage and update schedules, including the coordination of procedures and transportation logistics.
• Facilitate communication and documentation flow, including faxing schedules, managing cancellations, and maintaining medical records.
• Assist in clinical procedures, including room preparation, patient preparation, and post-procedure care.
• Oversee laboratory operations, including specimen collection, lab orders, and processing.
• Maintain inventory levels of medical supplies and medications, ensuring all items are up-to-date and in compliance with health regulations.
• Provide instructional support to medical and X-ray students, promoting an educational environment.
• Participate in the intervention of radiology procedures, including patient preparation, assistance during procedures, and post-procedure care.
• Support imaging services, including MRI and X-ray, ensuring all equipment is operational and assisting as needed.
• Engage in quality improvement activities and continuing education to enhance professional growth and departmental service delivery.

Requirements

• High school diploma or equivalent; Graduate of an accredited Medical Assistant program preferred.
• Certification by the AAMA, CPR certification, and adherence to confidentiality requirements.
• Experience in an ambulatory setting and with electronic patient information systems is preferred.
• Bilingual abilities in Spanish, Mandarin, or Cantonese are a plus.
• Excellent customer service, organizational, and communication skills.
• Proficiency in Microsoft Windows environment, including Word and Excel.
• Ability to multitask, prioritize effectively, and adapt to changing workflows.
• Commitment to working collaboratively within a multidisciplinary team.

Benefits

• Paid Sick Time - effective 90 days after employment
• Paid Vacation Time - effective 90 days after employment
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity!