Clinical Assistant (Part time, Day shift)

Penn Medicine; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading academic medical center in Lancaster is seeking a Clinical Assistant to provide essential support services in a dynamic healthcare environment. The role requires flexibility, patient interaction, and collaboration with healthcare professionals to ensure high-quality patient care. Ideal candidates should have a High School Diploma and relevant clinical experience, contributing to a team dedicated to improving patient outcomes.

Benefits

Prepaid Tuition Assistance

Qualifications

• Minimum of 1-2 years clinical experience preferred.
• Must have a Medical Assistant degree or equivalent.

Responsibilities

• Provide clinical support services under supervision.
• Prepare patients for exams and assist providers.
• Perform front office responsibilities including scheduling.

Skills

Patient Care

Customer Service

Education

High School Diploma

Medical Assistant Degree or Certificate

Job description

Clinical Assistant (Part time, Day shift)

Job ID: 261668
Category: Clinical Support
Work Type: PT 20+ HOURS
Location: Lancaster, PA, United States
Work Schedule: 08:00AM-4:30PM M-F (Days may vary)

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job: Clinical Assistant

Hours: 0800AM-4:30PM Monday, Wednesday, Friday and 2 days the following week Tuesday and Thursday

Needs flexibility to cover provider schedules as needed

Location: The Heart Group- 217 Harrisburg Ave

Department: General Cardiology

Job Description

POSITION SUMMARY: To provide clinical support services to patients in a provider’s office under the supervision and direction of a provider and/or licensed nurse. Patient care includes care to patients in the following age groups: pediatric (8 to 12 years), adolescent (13 to 17 years), adult (18 to 64 years), and geriatric (over 64 years).

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Greets and shows patients to exam rooms and prepares patient for visit with provider following established standards.
• Verifies patient information by interviewing the patient to obtain pertinent medical information per department protocol. Accurately documents medical and social history and purpose of visit in the patient chart.
• Prepares patients for exam by measuring vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and accurately records information in the patient chart.
• Prepares and assists providers with various procedures, minor surgeries, and other exams as designated by the provider.
• Performs various tests and procedures upon the request of the provider including hearing tests, EKGs, vision screenings, phlebotomy, and collecting lab specimens.
• Performs front office responsibilities including scheduling, registration, check-in, check-out, and monitoring work queues.
• Ensures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.
• Assists with proactive outreach for patients requiring preventive and chronic disease services.
• Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
• Assists in coordination of referrals, education, and community resources.
• Participates in performance improvement initiatives to improve overall patient experience and quality of care.
• Participates in daily huddles with the provider.
• Provides assistance to patients when entering and exiting the building.
• Serves as a patient experience advocate by maintaining professionalism and positive interactions with patients, visitors, and colleagues. Communicates professionally while prioritizing customer service.
• Handles all patient information confidentially according to Lancaster General Health policies.
• Adheres to all Lancaster General Health policies and procedures.
• For LGHP, this role may require occasional regional travel.

SECONDARY FUNCTIONS

• Performs various front office responsibilities as necessary.
• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent
• A Medical Assistant degree or certificate, certification as a Certified Nursing Assistant, or previous work experience as a Patient Care Assistant or Medical Assistant; or for Occupational Health positions only, other prior hospital experience will be considered.

PREFERRED QUALIFICATIONS:

• One (1) to two (2) years of clinical experience in a physician’s office.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, or any other status protected by applicable law.