Clinical Assistant

Wayne State University Physician Group; Detroit (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Wayne Health in Detroit is seeking a Clinical Assistant to support the Clinical Lead and Charge RN. You will handle patient registration, collect demographics and insurance, schedule appointments, and help prepare patients for examinations, ensuring privacy and high-quality care in a mobile unit setting.

Requirements: Certified Medical Assistant or Certified Patient Care Tech, 1–2 years in healthcare, and a valid driver’s license.

Qualifications

• Certified Medical Assistant or Certified Patient Care Tech required.
• 1–2 years’ healthcare experience preferred.
• Valid driver’s license required for mobile unit work.
• Able to work in outdoor/mobile unit environments.

Responsibilities

• Provides excellent customer service and assists with patient experience.
• Collects demographics, insurance information, and referrals for check-in.
• Schedules patient appointments and manages intake paperwork.
• Prepares patients for clinical examinations and assists procedures.
• Administers vaccines and supports clinical staff in the mobile unit.

Skills

Customer service

Medical terminology

Check-in procedures

Equipment handling

Education

Certified Medical Assistant or Certified Patient Care Tech

Tools

EHR (Electronic Health Records)

Job description

Clinical Assistant page is loaded## Clinical Assistantlocations: Detroit, MItime type: Full timeposted on: Posted Yesterdayjob requisition id: R-101739*Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.*With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.# **Job Summary:**The Wayne Health Mobile Units represent the future of healthcare, providing ‘care your way, where you live and work,’ with the long-term goal of improving population health outcomes. The Wayne Health Mobile Units deliver an ever-expanding menu of health care and social services directly to neighborhoods or places of employment. The Clinical Assistant is a medical professional that assists the Clinical Lead or Charge Registered Nurse with medical procedures and registration while ensuring high level of patient care.# **Job Description:****Principle Duties and Responsibilities:*** Provides excellent customer service to deliver a positive patient and family experience, identifies and responds to any additional patient needs in a courteous and timely manner* Treats others with care and respect while maintaining privacy and confidentiality at all times* Collects (and updates as needed) patient demographics, insurance information, physician referrals and other check-in procedures according to defined protocols* Schedules patient appointments according to defined protocols* Maintains a safe and clean work area (indoors and outdoors) at Mobile Health Unit sites* Travels to multiple Mobile Health Unit sites to conduct health screening events.* While working in teams, manually distributes paper flyers via walking to communicate and educate public about Mobile Health Unit services* Administers Social Determinates of Health questionnaire* Assists patients in accessing health and community resources* Completes patient intake including obtaining medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality* Prepares patients for clinical examination and assists practitioners with medical procedures and other patient care* Administers vaccines and medications while following the 2-Step Medication verification process.* Provides clinical services to home bound patients and their caregivers in their homes* Works as a team to ensure that all tasks associated with setting up/tearing down and patient-care related activities are completed in a timely and efficient manner.* Other duties as assigned**Education, Licensure/Certification, and Training Required for the Job:*** Certified Medical Assistant or Certified Patient Care Tech* Experience in Mobile Health Unit preferred* 1-2 years of experience in a healthcare setting* Valid Driver’s License**Skills and Abilities Required:*** Ability to use computer and software programs and systems* Progressive inventory experience preferably in a health care environment* Ability to drive a cargo van/RV* Ability to adapt to working in outdoor elements, rain, snow, heat, in compliance with the departments Weather Policy.* Ability to frequently lift and move Mobile Health Unit equipment weighing up to 40 lbs* Ability to walk and/or stand for long periods of time**Safety Requirements:*** Compliance with Department Health and Safety policies and procedures**Working Conditions/Schedules:*** 40-hour workweek, hours and days (some weekends included) to be determined by the business needs of the department. Additional hours may be required. Must be able to work in a mobile unit environment with occasional onsite office hours.Wayne Health is an EEO/AA/Veteran/Disability Employer### Wayne Health COVID-19 Vaccination RequirementsIn accordance with the US Supreme Court, which has cleared the way for the implementation and enforcement of The Centers for Medicare & Medicaid Services (CMS) Omnibus COVID-19 Health Care Staff Vaccination mandate, Wayne Health has established the following COVID-19 vaccination requirements.Wayne Health requires all employees [temporary employees and contractors] who will interact with the public and/orco-workers, regardless of clinical responsibility or patient contact, to have started their primary vaccination series against COVID-19 or received a sincerely held religious belief or medical exemption.All newly hired employees are required to have received their first vaccination dose prior to their start date of employment and completed primary series as outlined in FDA’s prescribing instruction for vaccine administration. New hires must also receive their booster within 30 days after the date that they are eligible to receive it, per CDC guidelines.Exemptions or accommodations to the Wayne Health vaccine requirement may be approved under certain limited circumstances. Anyone with an approved exemption must have weekly PCR COVID-19 testing on their own time and submit the results every Monday, before arriving at work. Employees whose positions are 100% remote are exempt from these requirements.*Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.*With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.Apply today and help complement the skill set of our staff, residents, and Physicians at Wayne Health. We provide rewarding career opportunities for today's best and brightest health care professionals.