Clinical Applications Support Specialist – EHR

Coquille Indian Tribe; Coos Bay (OR); On-site; USD 44,000 - 53,000; Full time

Job summary

Coquille Indian Tribe's Ko-Kwel Wellness Center seeks an Assistant Clinical Applications Administrator to support and optimize clinical software, interfaces, and EHR systems, serving as the primary Level 1 support resource for users.

Under supervision, you will assist with deployment, configuration, maintenance, testing, and training, while collaborating with the EHRSS team, Help Desk, and clinical staff. Travel between clinic locations is required.

Qualifications

• Strong knowledge of clinical applications and Electronic Health Record (EHR) systems.
• Experience supporting healthcare information systems and IT support in healthcare.
• Familiarity with HIPAA and healthcare regulatory requirements.

Responsibilities

• Assists in maintaining clinical applications and EHR systems, providing first-line support.
• Triages issues with trainers and Help Desk to determine training vs technical resolution.
• Deploys, configures, and administers clinical applications.
• Manages user accounts, security access, and role assignments.
• Tests, validates, upgrades, and improves workflows for clinical tools.

Skills

Verbal communication

Written communication

Interpersonal skills

Team building

Problem solving

Time management

Attention to detail

Technical documentation

SQL basics

HIPAA knowledge

Education

Associate degree in Computer Science, Information Systems, Healthcare Administration, Business, or related field

Bachelor's degree in Information Technology, Health Informatics, Computer Science, or related field

Tools

EHR systems

Clinical applications

Job description

Coquille Indian Tribe's Ko-Kwel Wellness Center seeks an Assistant Clinical Applications Administrator to support and optimize clinical software, interfaces, and EHR systems, serving as the primary Level 1 support resource for users.

Under supervision, you will assist with deployment, configuration, maintenance, testing, and training, while collaborating with the EHRSS team, Help Desk, and clinical staff. Travel between clinic locations is required.