Clinical Applications Support Analyst - Radiant/Cupid

Good Samaritan Society; Bemidji (MN); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Generous time off

Job summary

Sanford Bemidji Peak Ctr in Bemidji, MN is seeking a Clinical Applications Support Analyst to support Epic Radiant and Cupid modules and improve radiology/cardiology workflows. You will gather and analyze data to enable informed clinical decisions and deliver reliable IT support.

The role emphasizes collaboration with a fast-paced EMR team, strong problem-solving, and delivering excellent customer service while applying ITIL philosophies to daily tasks.

Qualifications

• Associate degree in a clinical field or 3+ years of clinical experience.
• IT certification within six months of hire.
• Epic Radiant and Cupid experience preferred.
• Ability to gather, analyze and report data.

Responsibilities

• Support Epic Radiant and Cupid applications.
• Analyze data to support clinical decision-making.
• Provide Tier II IT support with strong customer service.
• Maintain knowledge of ITIL principles in daily work.

Skills

Analytical thinking

Communication skills

Customer service

Time management

Education

Associates Degree in clinical field

Tools

Epic Radiant

Epic Cupid

ITIL knowledge

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Sanford Bemidji Peak Ctr
Location: Bemidji, MN
Address: 2017 Net Way NW, Bemidji, MN 56601, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $26.00 - $41.50
Pay Info: Pay starts at $26 and increases according to years of experience.

Department Details

Candidate will be part of a fast paced technology EMR team that supports Epic Radiant and Cupid modules. Candidate should be self-driven, able to work thru change efficiently and able to gather and analyze data independently.

Job Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes. Clinical Applications Support Analyst will support Epic Radiant and Cupid applications. Clinical experience in radiology and/or cardiology preferred. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach. Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills. Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.

Previous experience in Information Technology is preferred.

Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing.

Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0274288
Job Function: Information Technology
Featured: No