Clinical Applications Specialist- General Imaging Ultrasound

GE HealthCare Voluson Ultrasound; West Virginia; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a leading global medical technology innovator as a General Imaging Ultrasound Clinical Application Specialist. In this role, you'll leverage your clinical expertise to provide exceptional education and training support for ultrasound products. You'll engage with clinical end-users, driving revenue while enhancing customer satisfaction through effective training solutions. This position offers extensive travel opportunities and the chance to work in a collaborative environment where your contributions will make a significant impact on healthcare practices. Embrace this opportunity to unlock your ambition and turn ideas into world-changing realities.

Benefits

Professional Development

Competitive Compensation

Challenging Careers

Qualifications

• 3+ years of experience in General Imaging Ultrasound.
• ARDMS certification required for the role.

Responsibilities

• Provide technical leadership during pre-sales and customer training.
• Develop training plans and strategies for new product assimilation.

Skills

Ultrasound Systems

Clinical Education Training

Healthcare Information Systems

Communication Skills

Customer Relationship Management

Education

Associate's Degree

ARDMS Certification

Tools

GE HealthCare Ultrasound Systems

Job description

Job Description Summary

As the General Imaging Ultrasound Clinical Application Specialist, you will deliver clinical and operational expertise by providing excellent education and training support for the General Imaging product portfolio to clinical end-users. Clinical experts facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
• Serve as a subject matter expert and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Embrace and promote adoption of hybrid training delivery mindset for your customer.
• Maintain required well-written pre and post training documentation in conjunction with global guidance.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.
  
  

Qualifications

• Associate's degree or equivalent and 3+ years of General Imaging Ultrasound technical/clinical industry experience; plus ARDMS certification.
• American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: Abdomen (+ preferred Registered Vascular Technologist (RVT), Adult Cardiac, or MSK).
• Demonstrated experience working on Ultrasound systems, GE HealthCare Ultrasound systems preferred.
• Deep understanding of clinical education training and associated process implementation.
• Demonstrated experience delivering complex information and modifying messaging based on audience.
• Knowledge of Healthcare Information Systems, networking and IT
• Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).
  
  

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No