Clinical Applications Specialist

Denver; Denver (CO); Remote; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life, short- and long-term disability

401(k) with company match

Over 4 weeks of paid time off

Flexible spending accounts and EAP

On-site gym, cafeteria, and game room

Job summary

Draeger, Inc. is hiring a Clinical Applications Specialist for a remote role covering the Western U.S., with preference for Denver-area residents.

You will train customers on ventilator technology, deliver clinical in-services, and support pre-sale and post-sale activities to ensure successful implementations. You will collaborate with sales, service, and project teams, develop education programs, and document clinical evaluations.

Qualifications

• AS/BS in Respiratory Therapy or equivalent
• 5+ years of acute care experience in ventilation
• Licensed as an RRT
• Strong teaching and presentation skills preferred
• Valid driver’s license

Responsibilities

• Provide product and clinical education to customers for Ventilators
• Develop customer clinical in-servicing for purchased devices
• Deliver advanced clinical education including accredited CEU/CRCE classes
• Coordinate with customer, project manager, service and sales on training and implementation
• Provide clinical support, resources, troubleshooting and communication
• Document the clinical support process
• Offer clinical education during demonstrations and evaluations
• Consult with Sales to align on demonstration goals
• Support training during demonstrations addressing clinical features and inquiries
• Document the clinical evaluation
• Provide timely follow-up on clinical questions
• Promote Draeger Medical Education/Training to customers and sales
• Present and assist in sale of Draeger Medical products during visits
• Participate in state/national trade events as schedule permits

Skills

Clinical education

Customer training

Presentation skills

Communication

Microsoft Office

Education

AS/BS Respiratory Therapy

Tools

Ventilators

Job description

• Business Unit:Draeger, Inc., Job-ID: 1337
• Work Location:Remote
• Employment Type:Permanent

The Job Responsibilities

We're hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle "Technology for Life".

TheClinical Applications Specialist is a remote position which covers the Western U.S. territory (preference to candidates living in the Denver area).

This position is is responsible for providing clinical user training and clinical support to customers for pre-sale clinical evaluations and post-sale clinical implementations. This position is an integral part of our sales process and customer satisfaction focus. Clinical Applications Specialists are expected to develop strong customer relationships in their assigned regional coverage areas and work cooperatively with their assigned sales and sales management personnel in the development and execution of sales and account strategies.

The Clinical Applications Specialist will:

• Provide product and clinical education to customers for assigned modality (Ventilators)
• Develop and provide customer appropriate clinical in-servicing for purchased devices to meet clinical needs
• Conducts advanced clinical education including accredited classes for
• CEU/CRCE credits and Train-the-Trainer courses
• Coordinates with customer, project manager, service and sales concerning product training and clinical implementation
• Provide clinical support, educational resources, troubleshoots, observes and communicates with customers and colleagues to ensure proper use of equipment and applications
• Provide documentation of the clinical support process
• Provide product and clinical education to potential clinical users during demonstrations and clinical evaluations
• Consult with Sales Team to understand the goals of demonstration/clinical evaluation
• Provide clinical/product support and training during the defined timeframe of demonstration/clinical evaluation. Addresses clinical features, benefits and inquiries for all levels of hospital personnel
• Provide documentation of the clinical evaluation
• Provide timely, effective follow-up and response to customer generated clinical questions
• Promote Draeger Medical Education / Training to customers and sales team members
• Present, promotes and assists in the sale of Draeger Medical Complementary Products during pre-sale / post-sale customer visits
• Participate in state / national trade / symposiums as required and as schedule permits

Your Qualifications

Education:

• AS/BS in Respiratory Therapy or the equivalent combination of experience and training

Related Experience:

• 5+ years of acute care experience (i.e. Critical Care ventilation)
• Licensed as an RRT
• Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills strongly preferred
• Valid Drivers License

Special Competencies or Certifications:

• Ability to read and interpret documents such as safety rules, operation and clinical instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or organizational employees
• Proficiency in Microsoft Office Suite
• Knowledge of adult learning methods and/or educational program development strongly preferred
• Familiarity with the hospital/clinical environment, equipment treatment methods, personnel roles and organizational issues
• Able to travel up to 80% of work related time including overnights and occasional weekends

The compensation includes a base salary of $80,000 plus uncapped commission based on sales performance. On Target Earnings (OTE) are $105,000 annually at 100% of quota, with the potential to exceed this based on individual results.

#LI-REMOTE

While Draeger values diverse global talent, this role requires current and ongoing work authorization in the United States. Unfortunately, Draeger is unable to provide visa sponsorship now or in the future.

Draeger is a federal government contractor. If this position requires access to federally restricted information, the individual’s eligibility for and attainment of federally required licensing is a condition of employment.

At Draeger, Technology for Life means supporting our people in every aspect of their lives. We offer a competitive benefits package that may include:

• Medical, dental, and vision insurance
• Life, short- and long-term disability coverage
• 401(k) with company match
• Over 4 weeks of paid time off, plus holidays and parental leave
• Flexible spending accounts and employee assistance program

Select locations also offer free parking, an on-site gym, cafeteria, and game room.

Who we are

We’re hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle “Technology for Life”.

Draeger has several sites located across North America as well as field-based sales and service positions. Our North America headquarters is located in Telford, PA just north of Philadelphia. We also have US sites in Andover, MA, and Houston, TX. Our Canada site is located in Mississauga, Ontario.

Draeger is an Equal Opportunity Employer.