Clinical Application Specialist II

Solis Mammography; Addison (TX); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Supplemental Maternity Pay

Backup Child/Adult Care

Job summary

Solis Mammography in Texas is seeking a Clinical Application Specialist II to support RIS, PACS, and MRS applications in a remote role with onsite as needed. You will work 40 hours per week across departments, partnering with physicians and clinical staff to ensure smooth system operation.

The ideal candidate has 3+ years in healthcare IS support, strong communication skills, and the ability to configure centers, train staff, and adapt processes.

Qualifications

• Three years' healthcare IS support with high customer satisfaction.
• Bachelor's degree in IS or imaging or equivalent work experience.
• In-depth knowledge of clinical applications, workflows and billing.
• Excellent oral, written, and presentation communication.
• Ability to interact with physicians, clinical staff, management, and vendors.
• Coaching, change management and systems thinking skills.

Responsibilities

• Support RIS, PACS, and MRS application management with minimal supervision.
• Independently configure new centers in applications.
• Develop and maintain knowledge transfer documentation.
• Collaborate with Directors, Lead Techs and vendors to align systems with needs.
• Document SOPs to maximize uptime and optimization.
• Monitor incidents and projects using tracking tools and vendor engagement.
• Assist CAS III with training new employees one-on-one.
• Review monthly clinical updates to keep data current with standards.

Skills

Effective communication

Coaching skills

Change management

Systems thinking

Interaction with physicians and staff

Education

Bachelor's degree in Information Systems or imaging

Tools

RIS/PACS knowledge

Job description

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Job Description

Clinical Application Specialist II

Work Location: Remote with onsite as needed

Work Hours: 40 hours per week

Department Highlights:

• Ability to work collaboratively in multiple areas within the organization.
• Opportunity to work with cutting edge technology.
• Fast paced working environment that allows for new learning opportunities.

Here is what you will need:

• At least three years' career-track delivering high quality support services in a healthcare-oriented IS support environment, achieving high levels of customer satisfaction.
• Highly Preferred is bachelor's degree in an Information Systems or imaging-related discipline or equivalent of work industry work experience.
• Demonstrable in-depth knowledge and understanding of clinical applications, related applications to current workflow, and billing.
• Able to demonstrate the following.
• Effective communication skills - oral, written, and presentation.
• Able to interact effectively with physicians, clinical staff, management, and vendors.
• Coaching skills
• Change management.
• Systems thinking skills.
• Highly Desired

A Day in the Life of aClinical Application Specialist II:

• Provide services and support for the following areas:
• Limited to no supervision during the management of RIS, PACS, MRS application support or build
• Understands, promotes and demonstrates working knowledge of the healthcare industry
• Development and use of Knowledge Transfer documentation
• Independently configure new centers in the appropriate applications.
• Research and validate more complex density state requirements.
• Determine appropriate licenses system requirements.
• Validate if new centers are meet ACR (American College of Radiology) guidelines to determine appropriate certification requirements.
• Collaborate with Center Directors, Lead Techs, Regional Ops Directors and vendors to configure systems according to the business needs.
• Demonstrates expertise while participating in system integration strategies, informatics operation, regulatory and compliance initiatives
• Documentation of standard operating procedures to ensure maximum uptime and application optimization
• Monitoring teams and tools used to track incidents, problems and project tasks as well as work with vendors when applicable
• Duties may include application implementation, system integration, system configuration, system customization, upgrades/updates, user training, user access, high availability, and other duties as assigned.
• Review monthly clinical updates and keeps application data current with industry standards.
• Support new product/service lines by executing CAS actions required by the project.
• Assist management and CAS III with the initial training of new employees through direct one-on-one interaction, displaying the general functions and responsibilities of the position.
• Performs additional duties as assigned by Management

Why Solis Mammography?

• A Great Place to Work for multiple years in a row!
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Supplemental Maternity Pay, Backup Child/Adult Care as well as other unique benefits.

Area of Interest

Corporate Office and Leadership

Position Type

Full Time

Solis Mammography complies with applicable Federal civil rights laws and does not discriminate on the basis of age, gender, disability, race, color, ancestry, citizenship, religion, pregnancy, sexual orientation, gender identity or expression, national origin, medical condition, marital status, veteran status, payment source or ability, or any other basis prohibited by federal, state, or local law