Clinical Application Specialist

Brown's Medical Imaging; Chicago (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Brown's Medical Imaging is seeking a Clinical Application Specialist to lead training, deployment, and support of clinical software in radiology settings. The role involves coordinating customer training on imaging equipment, supporting workflow integration, and maintaining up-to-date product knowledge across modalities.

Travel to client sites is required, and strong communication with customers and internal teams is essential to ensure seamless implementation and ongoing satisfaction.

Qualifications

• Two or more years of technologist experience.
• ARRT certification in good standing.
• Clinical experience in a Radiology setting.
• Must be detail-oriented with strong organizational skills.

Responsibilities

• Coordinate and implement activities to provide exceptional customer training on imaging equipment/systems.
• Support system workflow integration and image quality consultation for imaging products.
• Continue development to gain product knowledge and clinical competence for various modalities.
• Pursue ongoing education to maintain knowledge of all products sold by the sales team.
• Manage paperwork for internal and external documentation.
• Communicate with and liaise between Brown's Medical Imaging departments and customers.
• Represent Imaging Platform’s core values in a customer-facing role.

Skills

Technologist experience

ARRT certification

Radiology experience

Detail-oriented

Organizational skills

Team player

Communication skills

Willing to travel

Job description

Clinical Application Specialist is a professional who plays a key role in providing expertise in the implementation, training, and support of clinical software applications. Responsibilities include collaborating with healthcare professionals to understand their needs, conducting training sessions, troubleshooting issues, and ensuring the seamless integration of clinical software into healthcare workflows. The compensation range for this role is between $65,000-$95,000 and based on level of experience.

Duties and Responsibilities:

• Be responsible for coordinating and implementing activities required to provide exceptional customer training on imaging equipment/systems.
• Support system workflow integration and image quality consultation for imaging products
• Complete ongoing development to gain product knowledge and clinical competence for various modalities.
• Continue education and acquire the most recent technical knowledge of all products sold by the sales team.
• Manage paperwork for internal and external documentation.
• Communicate with and liaise between BMI departments and customers.
• Represent Imaging Platform’s core values in a customer-facing role.

Qualifications:

• You have at least two (2) years of Technologist experience
• You have ARRT certification in good standing.
• You have clinical experience in a Radiology setting.
• You are detail-oriented and have great organizational skills.
• You are a team player who also thrives working independently.
• You have strong communication skills and experience interacting with customers.
• You are willing to travel.

Working Conditions:

A dual nature to their work. While there is an office where they will conduct in a professional office environment and involves routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines handle strategic planning, team management, and administrative tasks. Application Specialist will also periodically travel to meet with clients to train and troubleshoot equipment.

Physical Requirements:

Sitting for long periods of time and standing for long periods of time.