Application Specialist – Computed Tomography (CT)

United Imaging Healthcare North America, Inc.; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Life insurance

401(k) with employer match

Paid time off

Sick leave

12 holidays

Job summary

United Imaging Healthcare North America, Inc. is seeking an Application Specialist – Computed Tomography (CT) to provide on-site education for CT systems, demonstrations, and workflow optimization. The role emphasizes building trust with customers and delivering effective clinical education.

The candidate will support sales with product demos and case studies, and help develop training programs at customer sites or at the Houston HQ. Remote work is available while CT expertise remains essential.

Qualifications

• Bachelor’s degree in Computed Tomography
• Computed Tomography ARRT Certification

Responsibilities

• Provide on-site CT education, including demonstrations, updates and upgrades for standard systems and applications.
• Deliver clinical education and consultant on workflow improvements and method implementations to expand customer portfolio.
• Provide professional applications support to process and resolve customer issues; remote support when off-site.
• Assist in product demonstrations, clinical case studies, and coaching of new recruits for the sales team.
• Contribute to development of on-site training courses at customer locations or at United Imaging HQ in Houston.
• Support R&D/CRM processes by capturing customer needs and troubleshooting know-how.

Skills

Team player

Positive attitude

Customer satisfaction

Clinical education delivery

Education

Bachelor's degree in Computed Tomography

Computed Tomography ARRT Certification

Job description

All Jobs > Application Specialist – Computed Tomography (CT)

Application Specialist – Computed Tomography (CT)
Fully Remote

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays.

Job Summary

The Application Specialist – Computed Tomography will provide on-site application education for Computed Tomography (CT), including demonstration, updates and upgrades for standard systems and applications. Successful candidates will demonstrate the characteristics of authenticity and integrity that is needed to build meaningful and lasting relationships with our customers.

Duties & Responsibilities

• Provide on-site application education for Computed Tomography (CT), including demonstration, updates and upgrades for standard systems and applications.
• Provide customer consultancy and support in individual workflow improvements, including having the ability to deliver clinical education, adjustment of system parameters and implementation of new methods and clinical workflows to expand customer portfolio.
• Provide professional applications support to quickly process and resolve customer complaints; provide remote support when not on-site.
• Support sales team: product demonstrations, preparation of clinical case studies, presenting images to clinicians/physicians, new products learning and coaching of new recruits.
• Assist in the development of application training courses to be delivered on-site at a customer location or at the United Imaging Headquarters and Training Center in Houston.
• Support the R&D/CRM process, including customer needs, issues, as well as provision of troubleshooting know-how and experience.

Requirements

Education

• Bachelor’s degree or above in Computed Tomography
• Computed Tomography ARRT Certification

Experience

• 5+ years of experience as a radiological technologist in a healthcare
• industry/clinical setting and 3+ years of experience as an application specialist in one specific modality field.
• CT Cardiac Scanning experience is a plus.

Required Skills or/ Attributes

• Team player, positive attitude, enjoys working with people, and committed to providing excellent customer satisfaction.
• Experience in research or case studies involving similar areas is beneficial.

Working Conditions:

Magnetic Environment Exposure:

This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields.

Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.