Clinical Application Analyst

Marshall Medical Center; Placerville (CA); On-site; USD 51,000 - 62,000; Full time

Job summary

Marshall Medical Center in Placerville, CA seeks a Clinical Application Analyst to provide Tier II IT support across departments and enhance workflow through ongoing development of applications and tools.

The role requires an Associate’s Degree in IT or related field, with at least four years in healthcare IT or similar IT environments. Strong Excel/Word skills and vendor coordination are essential.

Qualifications

• Associate degree in IT or related field preferred.
• Minimum four years in healthcare IT or IT field.
• Experience with ERP, EMR, Pharmacy LIS, or CPOE systems.
• Proficiency in Windows, Word and Excel; Access preferred.

Responsibilities

• Provide Tier II IT support to Marshall Medical Center departments.
• Develop and support software applications and tools; train users.
• Document issues and resolutions; communicate with vendors as needed.
• Improve workflows and contribute to IT project efforts.

Skills

Customer relationships

Vendor relationships

Interpersonal skills

Critical thinking

Analytical skills

Problem solving

Education

Associate's Degree in IT

Tools

Microsoft Excel

Microsoft Word

Access

Job description

• Department: Business and Clinical Informatics


• Shift: Primarily Days (United States of America)


• Employee Type: Regular


• Per Diem Type (if applicable):


• Minimum Pay Range: $37.35 - $44.82

Job Description

POSITION SUMMARY The Clinical Application Analyst utilizes expertise as an application expert or super-user to provide Tier II Information Technology (IT) support to Marshall Medical Center (MMC) departments and improve workflow. Provides ongoing development and defined technical support of various software applications and tools, as well as training and educational needs associated with the use of these systems. This position functions with significant discretion, independent judgment and under minimal supervision.

POSITION QUALIFICATIONS

Education/Licensure/Certification: Associate’s Degree in Information Technology or related field preferred.

Knowledge: Minimum of four years’ experience working in a healthcare setting or 4 years of experience in an IT related field required. Extensive knowledge of specific IT applications and healthcare-related software applications required. Experience in the use of one of more of the following technology applications required (i.e., Enterprise Resource Planning (ERP), Electronic Medical Record(EMR), Pharmacy Information System, Laboratory Information System, Medication Barcoding, CPOE)

Proficiency: Proficiency in Microsoft Office Windows-based applications, including Word and Excel required, Access preferred.

• Ability to create, manage and enhance customer and vendor relationships; strong interpersonal and relationship-building skills; strong critical thinking, analytical and problem-solving skills.


• Ability to relate troubleshooting information to vendor support with clear and concise explanations and documentation.


• Ability to educate end users on the proper use of technology products and effectively transfer knowledge of new techniques or change.


• Demonstrated competence in written, oral and electronic communication skills.


• Works well under pressure with tight deadlines.


• Ability to create, manage and enhance customer and vendor relationships.


• Strong analytical skills are required.

A NONPROFIT HEALTHCARE PROVIDER IN EL DORADO COUNTY

Marshall is a nonprofit community healthcare provider located in the heart of the Sierra Foothills. Our history stems back to 1956, when the community banded together to build a modern hospital for El Dorado County. Since opening our doors in 1959, Marshall has been proud to maintain our status as an independent hospital whose governance remains local. Our mission is to improve the health of our community and offer health services of superior value and quality, centered on the goals and needs of our patients. We strive to deliver service that exceeds our patients’ expectations.

Quality Care

Marshall is routinely recognized in the top tier of hospitals in California by independent consumer healthcare groups, and we’re always striving to improve. Marshall’s Emergency Department is a verified Level III Trauma Center and our Stroke Program is not only distinguished as a Primary Stroke Center by the Joint Commission but also earned a Gold–Plus designation from the American Heart/American Stroke Association. Marshall’s Birth Center was also designated by the World Health Organization and UNICEF as a Baby Friendly® certified facility for breastfeeding advocacy.

Serving El Dorado County & Surrounding Areas

Marshall includes Marshall Hospital, a fully accredited acute care facility with 111 beds located in Placerville; several outpatient facilities in Cameron Park, Placerville, El Dorado Hills, and Georgetown; primary and specialty care clinics, more than 190 affiliated physicians and providers, as well as a team of more than 1,600 employees providing quality healthcare services to residents of El Dorado County. Marshall’s executive leadership is governed by a local board of directors who volunteer their time to represent the needs and interests of a growing community. Marshall also has a dedicated group of Auxiliary members, adult and junior volunteers that lend their support.